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January 2024 by W. H.
Do not stay here. The pool room heater was out so the water was like 50°. The fire alarm went off around 10pm at night and woke our toddler. Major ant problem, we woke up to hundards of ants in our room. The "Owner" never responded to my request and is on vacation or unavailable. I would stay away.
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January 2024 by Michele Leming
It was nice and quiet. The room was clean. The bed was comfortable and we slept ? great! The front desk clerk was very nice.
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December 2023 by Ed and Nannette German
Room *****Staff *****Location *****This was our second stay at this hotel in six months and it continues to be a great place. It is a five-star gem we will use when we are visiting this area in the future.
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December 2023 by Andrew Watson
Phenomenal service at this
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November 2023 by Jeffery Elkins
Why in the hell would you pay $135 a night here when the Hilton is just up the road for $125?
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November 2023 by yuzuk 30
I just stayed in this hotel last night.Such good people. Stuff was very accomodating helpful and cheerful.Had great experience to register,clean quality and quiet room.Nice breakfast.I jocked with personal by the counter,that I will put 10 stars ?Rooms: Quiet placeSafety: Clean and secure ?Food & drinks: Good breakfast
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November 2023 by Lance Gardner
The Battle Creek Best Western hosted my wedding party and room block and the experience was fantastic.We had a slight issue with our room block about a month out from our stay, but the staff worked with me to get everything taken care of, walked me through all of our guests that had rooms already booked at the hotel, and ensured that any other guests that still needed a room were able to get one for the weekend.The staff was friendly and very helpful. Can't say enough about how satisfied I was to have the Best Western as my wedding weekend hotel.
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August 2023 by Lon Jones
Very clean. Older property but well maintained. Service was good. Very friendly.
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July 2023 by Alexandra Heil
Started with a few hiccups but the staff was quick to make everything right,The Staff is very friendly, go above and beyond, make you feel welcome, the breakfast was great, location is good everything within driving distance of hotel,will definitely stay here again on future vacations with my son. Thank you for a great stay:)Noteworthy details: The Staff are very friendly and go above and beyond to make you feel welcome.
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July 2023 by Savanna Haney
Great rooms, good price, not the best neighboring hotel.
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June 2023 by David Obrinski
I’ve stayed here multiple times at a great rate. Amazing customer service from everyone you encounter from being greeted at the front desk, passing housekeeping in the hallways, or in the breakfast area, polite, friendly. I’ve never had a bad experience. And if the rooms are quiet and clean and well-maintained.We will continue to stay here as long as nothing changesWalkability: Very centralized and within walking distance to other amenities
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May 2023 by tiffany roberts
The managers was rude and had a attitude she needs to be fired Whatever manager that worked Sunday on the 30th of April She said butter did not come out of some towels or something and we stained the sheets with popcorn butter and charge my friend a $150 extra and it was my birthdayweekend Turning 42 But everything was fine until she came with her attitude some black people think they run stuff When you're not even a manager you're just an employee and don't have nothing at all... but everything else was good....
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May 2023 by Matthew Mullins
Rooms were dated but clean. Bed was uncomfortable. 2 out of 3 workers were incredibly rude. Hotel is in bad neighborhood.
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March 2023 by Charles Cunningham
Busy time review: no towels in pool, nothing was dry and the staff was hustling to try and get towels. Pool room was cold, water was ok. Staff was above friendly.
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February 2023 by Don Jackson
This is definitely not a 4 star hotel. Room looked like an amateur remodeled it Room was cold and felt like we was staying in someone's basement. Room smelt like it had been smoked in. Pool area was so cold we wore our winter coat while grand babies tried to swim. In the morning the full breakfast was horrible tasting food definitely not worth $170.00 will be staying somewhere else next trip to Battle Creek.
