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February 2025 by Alene Spitzley
Rup gave me great service thank u
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February 2025 by R.A.W.
Rup look out for us thanks man
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February 2025 by Stephanie Gorum
Derrick was the best salesman at boost
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December 2024 by Amber “NoBoDy'S BeR” Garms
I went to the boost store for assistance with my phone as I was having issues with it and needed help. It was about 30 minutes before they were to close and when I went in to speak with the associates about my issues my phone charge was deleted so I needed to get it charged to a certain percentage which the would not help me with a charger to do so I store so I went out to the vehicle parked out in front of the store together some juice to my phone letting them know i was parked fright out front and would be back in shortly to see of once the phone was charged we could get the issues figured out. With still 10 minutes until they are to close I watch them lock the door and turn off the lights closing early as they know and can see I'm still sitting in my vehicle in front of this boost location. Needless to say I found that to be extremely rude and unprofessional of these employees to have done that. I did not end up getting my phone figured out . I just. Ended up going to Meijer and purchasing a new phone entirely!
BOOST YOU SHOULD REALLY DO BETTER FOR YOUR CUSTOMERS!! DISSATISFIED EX CUSTOMER
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October 2024 by T C
Do not give u deals like they say and very rude people
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September 2024 by Monte Shawver
Been there a few times but the door is always locked. Checked hours on the door supposed to be opened and they're not. All I needed was a SIMs card. After reading some of the reviews not sure I want to do business with that company .. I guess T-Mobile will win my business..
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August 2024 by Alicia Winner
Nice little store with nice staff They were not very experienced with what I was trying to do but they definitely did a great job figuring it out and helping,
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July 2024 by Robert Scott
So I went into the store and spoke to a man named Trevor. I told him that I wanted to purchase a phone for my son. I told him that he wanted an iPhone. I told him that I currently couldn't get a hold of him. He told me that his cheapest iPhone was like $250. I said all I have is about $100 to spend. He said the cheapest phone that he has is $130 but it's not an iPhone. I said well I don't think my son would want it. I tried messaging my son. I got a hold of his mother And she said to go ahead and get it.
So I purchased the phone and sure enough my son didn't want it. I tried to take it back 2 hours later and Trevor told me that there's a no refund policy.
I said excuse me? I said everything is exactly how you gave it to me. I have the receipt right here! What is the reason why I can't get my money back?
I was later told by another employee that it says on the bottom of the receipt that there is no refunds.
Right... So after I give my money up the receipt tells me that it's too late for me to get it back. There's no sign in the store! The employee obviously knew my situation because I told him. Never once did he explain to me that if I purchased a phone I can't get my money back.
He had several opportunities to explain to me that I would not get my money back.
I am not happy at all with my experience at the Boost Mobile store on Southwest Capital Ave!
I had to call myself down because I was ready to walk up in that store and grab Trevor by his shirt and let him get a refund!
Times are very tough right now! And I am barely surviving to be playing the simple games!!
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March 2024 by Chris Clemens (DragonAssassin)
I went in to get a new phone for my significant other. As I was doing it, I used my upgrade to buy the new phone. I told Trevor that I was buying this new phone for her and that her number needed to go on it. He proceeded to tell me that it wasn't possible. I went home and called 611 and they told me all I needed to do is switch the sims card, which trevor denied it it was possible. I successfully switch my phone back to my old phone and put her old sims card in the newly bought phone, and everything works wonders, Trevor had no idea what to do ( it seemed like) because one of the customers told me what to do. I feel if you are working a job you should know how to do it.
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March 2024 by Eugene Madsen
Website says open the front door says open buy the store is closed. If you're not open on Sundays put it on the website that you are closed and take it off the door. Wasted my time riding my bike there for you to be closed smh.
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February 2024 by rambo Reese
Best cell phone customer service in all of battle Creek
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January 2024 by Jennifer McBride
Mostly friendly staff.
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November 2023 by Eric Chapman Chapman
Great place to eat. The food is fresh and cook to your taste. Try the fully loaded hot dogs.
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October 2023 by John Dunklin
Fast and good customer service
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September 2023 by Jennifer Crist
Quick and easy! Had what I wanted and was very impressed
