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March 2024 by Grammie Patterson
3/13/24 receptionist could use customer service training, 3/14/24 different receptionist was very people oriented, technician's are fantastic
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January 2024 by Laura S
The Phlebotomist was rough with her blood draw on my hand. Unfortunately her approach left significant bruising and swelling. I do not recommend
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December 2023 by Topcatjack
The staff was friendly and helpful. Making appointments via MyChart was very easy.
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May 2023 by Dylan Terrence Mathews
My wife and I decided to come here to get her stuff done. They aren't packed with patients but we were waiting a half hour just to get called to check in. Don't bother with this place just go to the Bronson lab at the battle Creek hospital. We decided to leave and go to a different faster location because we still weren't called
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December 2022 by Cheryl Halsey
This lab is the absolute best! I make sure I go there for all lab work when I can. I wish I remember the nurses name that draws my blood and has helped with other lab work. No pain no difficulty. Very good communication and is very knowledgeable as well.This nurse is the best and a definite asset to their team!
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April 2022 by Sheena B.
We went in to get blood work done. Super fast and easy check in. Nice and efficient. Gave us a buzzer and told us where to go when the buzzer went off. Technician was friendly about getting 4 year old blood drawn. With 3 of us we got it done. She got to pick 2 toys from the treasure chest for being so good. We only had to wait a few minutes to get in and once we were done we went on our way home. They had a fairly good size spaced out waiting area also.
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December 2021 by SCC Advertising
This lab was kind of like a pop-up lab with a trailer and an overhang that keeps the rain away from the patients.I arrive one hour early and they still were able to give me my test. They are very professional and excellent and their skills.
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December 2021 by Shelby Perkins
Got labs done here and my tech used a dry alcohol wipe to prep my arm and didn't even notice. Unprofessional or uncaring, I'm not sure, but I will never choose to visit this lab again.
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September 2021 by Brett Katz
The people doing the testing are great. The front desk people need coaching. They talk in loud tone to all patients. Talk down to patients. Your health information is not private, they ask personal private health questions in front of everyone around you. Go downtown to the hospital a least you are placed in a private room before personal health questions are asked.
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January 2021 by J Advertising
This lab was kind of like a pop-up lab with a trailer and an overhang that keeps the rain away from the patients.I arrive one hour early and they still were able to give me my test. They are very professional and excellent and their skills.
