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November 2023 by jessica baird
Horrible!!! Charges absolutely Ridiculous!! Lost the key !! Said wasn't one ..2 people witness it put in ignition!! Oh n they have body cams ? cameras everywhere! What a joke ! I don't post much buy this one hit that nerve !
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November 2023 by Luis Gonzalez
I'm out of state and got locked out of my vehicle. This was the cheapest option closest to me, and the driver got there fast! Leroy was very professional and got the job done in under 10 minutes! Other places close by wouldn't accept my cash, but I would highly recommend this place!
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October 2023 by Kristin Hirlemann
Would have given a better rating before I went to get personal belongings from my car. One of the drivers was very pleasant, the other barely spoke. The gal at the facility was very pleasant and really helpful. When she took us to my car I almost cried. All the debris, including the oil dry, sawdust and car parts from the accident scene were dumped in the floor of the back seat. The driver window was left open and a raccoon had been allover inside. Until that moment I had hoped they wouldn't total my car. They really need to have something on the truck to put the debris in. Not the vehicle. Sorry, not happy.
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October 2023 by Trey Virgil
Driver Randy (truck 48- Iron hide) Was very helpful and Professional. I would highly recommend his service again.
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October 2023 by Marc Wixson
Called them Saturday night and was quoted $113...But when the driver showed up it was $70 more...And not only was it over priced..When I called dispatch back to complain..she laughed and hung up.on meService: Car towing
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August 2023 by Charity Ashby
Very quick and efficient. Called them and they were there in 15 mins.
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August 2023 by Meagan Latty
WORST service I've ever had to deal with. Except the dispatch woman and the man who actually towed my jeep, who were incredibly sweet and very kind. My accident happened in January, and to this day I would rather saw my own foot off than ever have myself or family/friends deal with Bud's Towing. I've heard many horror stories but figured they were just disgruntled people with wrecked vehicles taking their anger out on the business. BUT NO. The horror stories are true and if I had the option the day of the accident, I would've made sure Bud's had nothing to do with my jeep. They are thieves and liars and the woman at the front desk is nothing short of Satan himself. The way she speaks to people is unbelievable and I would be SO embarrassed if my front office staff who represented my company treated anyone the way she treated my boyfriend and I, the day after I got into a car accident and my jeep was totaled. I was very nice and smiling when I came in, but dealing with her brought out frustration quick. She is very unprofessional and doesn't care about helping anyone. long story short - Jeep TITLE was in my exes name but he confirmed it was actually mine and my registration was inside the jeep but she refused to investigate that so I could prove to her the jeep was mine. I simply just needed my stuff out of it and that's it, I didn't even care to go back there if someone wanted to just grab my expensive stuff that was inside it, including my work vests for my associates. Then come to find out they DID get in my jeep and told me the registration wasn't in there and nothing else was when I know I had a LOT of important docs/makeup bag/breathalyzer for the bar friends and several other things in my jeep's glove compartment and center console. So where is all of my stuff? Not to mention the stuff in the back of my jeep. its been 7 months and I haven't been allowed once to even GET my stuff out of the vehicle and neither has my insurance company. I've heard from multiple people that they come to retrive the items from their cars on their lot and whole steros are missing and expensive items they KNOW were in their cars. Never thought a professional company would stoop so low but here we are. On top of worrying about my personal belongings that I had to leave behind being stolen, the lady was very hostile for NO reason. When you deal with something very tragic and unexpected like that car accident, the last thing you should deal with is a woman talking down to you like you're in trouble or even lying straight to your face. As long as she's employed, you'll never succeed. Do better "Bud".Service: Car towing
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June 2023 by Tiffany Suarez
Shout out to the tow guy that was going down Columbia by one nation and with quick reaction after seeing accident stopped and blocked the 2 cars fromGetting hit by anyone else GREAT JOB!!!!
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May 2023 by Crystal L
My daughter had an accident. The police towed her car there. We had some questions about how to get the car towed somewhere else 2 see if it could be fixed without dealing with an insurance company. The lady @ the counter was extremely rude & unprofessional. I was nothing but calm/courteous to this woman. I asked her 2 please call a supervisor I could speak with & she flat out refused. Stating that her family owned that business & she didn't have 2 call anyone & wasn't going 2. Then tried 2 throw us out. Called the police & said we were trespassing. Police showed up & was amazing. Offered 2 stay there with us until our problem was resolved. Long story short...don't ever do business here until they get a new person in that main office on Raymond Rd. Unless you intentionally want an experience from hell. But I will say the drivers are amazing, kind, courteous, & helpful. The central dispatch lady who takes the calls is as well. But do not have your car towed there & have to deal with that woman!!!Service: Car towing
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May 2023 by Kevin DeYoung
Took car where u n known left on side of roadOffice help needs ourselves in customer service ice
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April 2023 by tyler klopfenstein
They are rude and will hang up the phone if you ask one to many questions alone with doing everything in their power to keep your vehicle. Towed the car 20 miles north vs 1,000 ft to my house when I called them to tow it vs to my house.
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April 2023 by Rusty shacklfurd
This guy tommy went over and beyond for the survive thank again for the excellent and happy service
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March 2023 by Gordon Vogt
Very courteous and polite, got the vehicle out without any more damage
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January 2023 by David Wallace
I came here 20 minutes before closing and got told that no one could bring my car out of the impound and I had to pay for an extra day of storage dispatcher was rude and very inconsiderate
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November 2022 by Kimberly Dill
Horrible service. No heart. Over charging when they not open to even get in your own car. I will never use this tow service. Cops had it towed here.Service: Car towing
