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November 2023 by Jim McCann (Jimb0)
Rooms are very dated, needs a total remake, not just patches. Vents all have dirt on them even in the pool area.Staff is great at fixing their mistakes. The staff is very friendly.I wish breakfast was till 10am.Awesome that check out is at noon!
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September 2023 by ‘
The cot was bloody the staff were nice kind of, pool was murky, it stunk and over all
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September 2023 by Jeremy Stevens
The staff was very friendly! My room A/C was not working properly. The drywall seam on ceiling was coming apart from previous water damage. Pool was ok, the hot tub was broken (wouldn’t get hot)
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August 2023 by Nathan Franzene
This is the worst hotel, related to Marriot, that I have stayed in. There is garbage and napkins in it from previous guests, the tv has 5 channels, the thermostat doesn’t work well, feels dirty and everything is dented, broken and dirty.
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August 2023 by ann graves
Only reason for 4 stars was there was a smell in our room(like yogurt or cheesecake). Didn't go away even after three days. Some things in room were not cleaned either. Window was left open and a 90% drank diet coke on windsill. An old room key was on the floor next to the bed. Candy from a previous guest in dresser drawer.The staff was wonderful and breakfast was fully stocked and good.
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August 2023 by beerhammer 1
Not a "terrible" hotel but does have some issues. With it costing $200+ per night I was expecting a "higher end" experience but it was actually *lower end* quality wise. Something i would expect from a motel 6 or Super 8 hotel. The guy who checked us in wasn't rude but certainly not friendly or welcoming at all. First thing you notice walking in is building is hot and humid. My guess is cheap owner minimizing costs and shutting AC off in common areas. The room was small and functional and acceptaly clean. Looked at pool and the room was dark. Called unfriendly front desk guy and asked if it was open. He said it was and someone probably forgot to turn lights on. Went down a little later to jump in the pool only to find it still dark. Was going to give the hot tub a try anyway only to find the water was cold. Didn't try the pool, water looked murky (maybe because of the lack of lighting). The nice lady at desk the next morning said the hot tub was broken and they were waiting for a part. Going through reviews however leads one to believe this is an ongoing issue. There was also an issue with a rocking toilet and the hot water isn't actually "hot" in your room. You can take a shower if you keep the water turned all the way to hot and ignore the slow drain backing water up around your ankles. Would not recommend this hotel.Food & drinks: A cracker Barrel and Dennys next store. Avoid Dennys.
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July 2023 by Jason Lawson
Pool was dark green and the pump was not on. The excuse from the front desk was they got rid of the maintenance guy. Things do not maintain themselves. Fyi hotels don't function with a maintenance person.
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July 2023 by OreoTheCat
Nice clean room and hotel. The best!! breakfast with oatmeal, all breads wrapped in plastic wrap, eggs, sausage, chocolate and regular waffles (waffle maker) and more.Most important for me was the cleanliness of the hotel and the very comfortable bed.Minor issues were: one lamp didn't go on, one stain in corner of tub, cracked lampshade. Otherwise very nice room. Nice hot water. Needed more outlets. Could'nt charge my phone by the bed at night. No special USB charging outlets. Mini fridge had a ton of frost inside. Hot tub out of service at the time of my visit, which was a disappointment.Sink/vanity outside of toilet and tub area. Room was nice and cool upon entry. Close to highway, but did not interrupt sleep. Denny's within walking distance. The host was very nice. I would stay here again, but I hope the hot tub will work next time.EDIT ☹️: I had to call the hotel because they have a pending charge on my account of $160 when my receipt states charges of $132. They said it is for incidentals and will "fall off my account in a few days." It has been two days and I am still waiting. Why didn't they inform me of this when I checked in?EDIT: The pending charge stayed on my checking account for 5 days. I was then charged the correct amount after 7 days. Never had a hotel transaction in limbo for so long.
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July 2023 by Megan Kovach
Room is disgusting. Garbage throughout the room from last guest. Food in the fridge. Tape all over the walls and smoke detector. No vent cover on the bathroom vent and bugs coming out. Toilet tips so we had to diy a shim. Upon pulling back the blanket to go to bed, there was a pube on the sheets. Repulsive. The pool is out of order and looks like a swamp, which nobody told us about in advance when we could’ve switched hotels to one with a working pool. Managers don’t work on the weekends so we’re stuck here because nobody can make an adjustment the $500+ we paid to stay. Do not stay here, would be better off in a tent with a portable ac. Did enjoy time with family around Battle Creek though, so definitely check out the area sometime. Just don’t stay here.
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July 2023 by Kayla Doll
Front desk was really nice and breakfast was amazing with lots of options to choose from. Room was very clean and pool was a nice size.
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June 2023 by Dan Schultz
Had some issues with my room keys not working and had to make multiple trips to the desk. Room was clean and comfortable. Desk workers were pleasant and helpful.My only complaint is that we went down for breakfast at 6:30. I was told by a lady setting up that we weren't allowed to eat until 7. I told her that we were in town for a softball tournament and had to be at the field by 7, and the rest of the team would be down shortly and expected to eat as well. She told us that new management had told her not to open until 7, but she allowed us to grab food as it was all set up.Not sure what was going on here. Seems like breakfast should be set up and ready by 6 in a hotel in case you have early risers. Part if the reason we chose this location was the free breakfast.
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May 2023 by Ethel Drakeford
Staff was great! Very nice and courteous. The breakfast was good for a continental breakfast. Our room was nice and clean. I would stay here again.Walkability: You are near alot of restaurants. Close to the bowling alleys.
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May 2023 by Brandi Tew
Rooms are small, toilet ran all night, tepid showers, broken whirlpool, pool frigid, noisy, room was cold AF even with the heat on, fire drill at 11:45pm, fire alarm chirping every 7 minutes and not front desks problem it's a maintenance issue.Front desk is totally unhelpful for moving rooms. Hi speed internet listed costs $4.95 / nite otherwise u get slow internet. Breakfast was thawed sandwiches and hard boiled eggs with god only knows how old saran wrapped bread, and juice. This was the worst stay I've ever had.Noteworthy details: Bring ear plugs, blankets, ur own pillows, and ur own hot breakfast items or go get it from a restaurant. Don't expect much from this hotel. My stay was a disaster
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May 2023 by Ethan Chambers
First off the only reason it is a four star is because a girl yelled at us kids to stop running. What do you expect were kids. But then a girl at night shift named raelynn was super nice and she deserves to be manager. She let us talk to her and was really nice with helping my friends with the tv which she fixed. So please give raelynn the promotion or raise she deserves. And the other girl tried to blame us for running when it was soccer kids. She had reddish orange ish hair. Please tell her let kids be kids.
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March 2023 by Jonelle D.
Friendly staff but the inside is dated. No sanitizing for the gym and the buffet had milk that was spoiled .
