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January 2024 by Ryan Hill
Absolutely won't be doing business with this particular JH.My experience within the first 5 minutes felt like an interrogation more than doing taxes. The gentleman with a heavy European accent( I think) was anything but helpful. I was scheduled at 630 pm and was told that my taxes would take too long and couldn't do them(why did you schedule me for 6:30 if you can't complete let alone he refused to even start them (again wasting people's time driving in the snow to make it to the late appointment they scheduled me for) if you are not only going to turn them away but he was doing everything in his power trying to make it seem as if I was going to falsify information before we even started!!!! I told him I'll be doing business elsewhere (he gasped as if he was confused why I was leaving.)HORRIBLE CUSTOMER SERVICE
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January 2024 by Quentisha Perry
I asked which payment method was quicker n the lady told me how she did direct deposit n she got hers n an hour but it can take up to 24 hours. No that’s false now I’m waiting 1-4 days when I could of just gotten a prepaid debit card
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April 2023 by Debbie Cross
Very satisfied with appointment and results
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April 2023 by Sarah Gunning
Fast and friendly, knowledgeable staff!
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March 2023 by Caitlin
I delt with Donna she was a very sweet and kind lady. I will definitely Be going back and seeing her next year! She did amazing!!!
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February 2023 by Steven Griffith
Very fast reliable and friendly I have used jackson Hewitt for several years and will continue to use them for my taxes!
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February 2023 by amber morgan
Went to Jackson Hewitt because I needed refund advance this year. It cost over 600 dollars to get them done. My refund was quite large I only got 500 dollar advance which is the lowest amount offered. Beware these guys will rip you off.
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December 2022 by Jontae Bass
Been going to Jackson Hewitt to get my taxes done for year's and they always did great on my tax return.
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December 2022 by Christina Schmidt
The ladies at my local office are friendly and amazing, and made sure I got every credit I qualified for.
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December 2022 by Cathryn Lambe
The Battle Creek, MI Jackson Hewitt is very friendly and staff demonstrated proper knowledge of tax returns.
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April 2022 by Dorasene Holstein
Had never gone to Jackson Hewitt before. They were very professional and friendly. She answered all questions we had and explained what she was doing . Was very pleased with the service we got. Would not hesitate to recommend them to friends.
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April 2022 by Anonymous Anonymous
I would never recommend Jackson Hewitt to anyone I know. My taxes were filled out wrong and it was an issue to correct them! My tax prepare was extremely rude and acted like I was bothering her and was no help! Will never be using their services again!
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March 2022 by Redheaded Wanderer
Tax preparer had me review what she entered because she was having issues with the system. Then didn't even offer the serve card when I wanted the advance refund. Now have to wait days instead of an hour.
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March 2022 by Robert Moore
I arrived 30 minutes early and they were able to process me in 30 minutes. I was in and out!
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March 2022 by Jeremy Everett
Alexandria was very out spoken and she got me every penny I deserved
