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February 2024 by Andrea Johnson
Great service and always the best value!!
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February 2024 by Marshel Wilson-Rashid
We were greeted by Hannah with an A+ approach to customer service.
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November 2023 by Cheryl Back
Hannah was my cashier, she responded when the check out area got backed up. She was very friendly, chatting the entire time. Pleasant experience.
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November 2023 by Kathy Farchone
I have shopped at Kohl's since it had opened many years ago. Everyone is so helpful and pleasant. Kimberly, the cashier, was so friendly and helpful. I have know Phil the Manager for many years and he is always there with a smile on his face and a pep in his step. Great manager.
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November 2023 by Mandi Slone
Never had a bad experience at Kohl's in Battle Creek MI. The package pick up is a bit inconvenient if you have mobility restrictions (I am a left leg amputee without a hip). The package pick up couldn't possibly be any further back in the store. Shipping is the way to go if you're handicapped. But, it's a nice store!
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October 2023 by Kimberly Williams
They are very accommodating with Amazon returns and of course Kohl’s returns. I liked curbside pickup but I get it takes a lot of time of their associates. There pickup cubbies work but just wish they weren’t all the way in the back of the store. A lot of times their sales are great!
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October 2023 by Dwayne kelly
I enjoy the quality of service I receive every time I come into the store. It is great to be known by the staff and they have a nickname for me the Kohlologist. I celebrate the way the Battle Creek MI Kohl's treats their Customers.
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September 2023 by Traci Farmer
Lack of cash registers and employees to help people. I won't be there during the holidays. Last holiday season it was very disorganized and now with fewer cash registers it will be worse.Also, 3 out of 4 price scanners that we went to were out of order.
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September 2023 by martin gray
Found some pretty good deals. Lots to choose from for dress shirts and pants. Had to shop for a wedding.
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September 2023 by Judith Dyke
Oh dear people....I'm concerned for Kohl's. Please do not start a rumor. This is not an announcement that Kohls is leaving Battle Creek. Kohls is the only place that I could go were shopping was easy and relaxed. I went to an area designated to have Levis and levis were there. In order from small to large, 2 to 18. Same for other products. Things were put back on the floor quickly instead of spending days laying in dressing room on the "don't want it" rack, which has now spread to the floor. Currently there is one check out, there is self service at the front register. On-line pick up is self pick up IN THE VERY BACK OF THE STORE. I consider that pretty cruel . You order on line. Wait for notification your order is at the store. If you have the option to have your order brought out to you/your car you may want to do this so about $1,00. Along with that pick up in the very back corner of the store you have to get the code first from the store that gives you permission to pick up your order. Heaven help you if you don't have a phone. For $1.00 (especially this winter) I'll be using car delivery.
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September 2023 by Shannon Abbey
Shout out to Bella and Whitney at Sephora in Kohl's store. They both will greet you and assist you full on with what you are looking for. Thank you girls❤️
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August 2023 by Elaine Hadley
Disappointed that Kohls has gone primarily to self check out. It did not speed things up, customers are much less likely to figure out discounts (perhaps this was the intention) and there is a bottleneck leaving the checkout area as is occupies the same space as the courtesy desk and Amazon return desk. Poorly thought out and makes me want to do more of my shopping online.
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August 2023 by Michael McCouch
Honestly, I don't shop at Kohl's but I do use them to return items to Amazon. Hand them the return, they scan your code and you are done.
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August 2023 by Colleen Savage
They had very little Petite size pants and tops. Were messy and picked through.
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August 2023 by Deborah Evans
This is a GREAT Kohl's with awesome employees and equally awesome sales!