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November 2023 by Melisa Tindol
I absolutely LOVE my new F-250!! I had been shopping for months before I met Curtis Wolf at Lakeview Ford. I never imagined how easy this process would be to find the perfect truck to meet the needs of my family and buisness. Curtis was very detailed with explaining all the new features and options I was not used to. (My previous truck was an f-150) My favorite feature is the Pro-Trailer technology. I haul trailers everyday, often times disconnecting them and reattaching them multiple times a day. The Pro-Trailer feature backs up my truck and gets it perfectly in line to attach the trailer. I LOVE THIS!! Saves me so much time! All of the staff at Lakeview Ford were wonderful. I’m very thankful for meeting Curtis Wolf. He has gone above and beyond with customer service. He helped me find the perfect tonneau cover, made sure my truck was sparkly clean for pick up, and followed up with me after I drove it off the lot to make sure I knew how to work all the features. Thank you Curtis, and Thank you Lakeview Ford. I look forward to seeing you all when I bring my truck in for routine maintenance.
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November 2023 by Mark Bottita
Do not buy an AUL Extended warranty through this dealer, you'll go through Hell trying to start a claim. First and only attempt to initiate a claim to get rear axle seals replaced and nothing but a runaround. Warranty company will say all looks good, but when the shop calls to initiate claim there's "a hold" or "missing information...call your dealer." Called Lakeside, which said contract looks in order, but that they would call warranty company to figure it out. Never heard back.
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November 2023 by Meg Robertson
We had 2 successful car purchases with Curtis Wolf at Lakeview Ford! We were somewhat unique in our car venture as we wanted to trade 1 car for 2, and not spend money. I was very comfortable with the process with Curtis. Communication was direct, I didn’t feel like I was misled on pricing, vehicle history, or trade-in value. He went above my expectations as he drove one of the vehicles to me, and left me with a full tank of gas and thorough interior/exterior detail for both cars. He took pride in the sale. We appreciated the hard work, genuine friendliness, and earned trustworthiness! Curtis will be our first call for our next car pursuit, and we will continue to recommend him at Lakeview Ford in Battle Creek.
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October 2023 by GJoesph Guzman
Thank You, Lakeview Ford Management Team! For making me the Coolest Rocket Football Dad and Being a Hero to my Son Memphis!I Got the opportunity to drive a Ford Lighting in there Homecoming Parade. If you have not drove Ford Lighting Do yourself a favor schedule yourself a test drive today.
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October 2023 by Linda Robinson
Joe G is a great guy to see about getting a new ride. He made the wait time fun and enjoyable and it was easy to get exactly what I was looking for along with setting it up with an affordable payment plan. I am very happy with my decision. and look forward to enjoying my new vehicle.
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October 2023 by Michelle Heuring
Just happened to stop in to Lakeview by chance, met Joe Guzman and went home with a SUV! I had never drove a Ford before we stopped there. The staff at Lakeview is top notch, both Joe & Alan talk to you like they have known you forever. They made the whole car buying process comfortable & easy.
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October 2023 by Rhiannon Marie
Lania, Tonya, and many others at Lakeview Ford made my first time buying experience a dream come true! Highly recommend ?
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October 2023 by Lee Lastname
These flyers Lakeview Ford has sent out are a scam. Every flyer is a "winner", but just because your combination is next to a cash prize doesn't mean you *get* that prize. Thinking you won, a notion encouraged by the person on the phone who explains the rules, you're supposed to come down to claim your prize. But really you're just entered into a randomized drawing to *maybe* win something(you won't). I guess they're hoping you'll decide, "Well, I'm already here, I may as well buy a vehicle!" But do you really want to buy from a place that uses outright trickery to get you through the door? Don't waste your gas or your time. (In the picture of the flyer I edited out any info that could tell them where I live. That's how little I trust these "people.")
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August 2023 by Stacey L
Joe Guzman, used cars, did a great job of finding us the right truck. My husband is so pleased with it. When prices and payment were too high he went back to work until we were happy. Lakeview Ford is dog friendly. Our pup was allowed everywhere we went. Joe even had a ball for my best buddy.
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August 2023 by Brooklyn Pryor
Highly recommend this dealership! Joe Guzman was my salesman and he was a pleasure to work with! Me & my grandfather were car shopping just for a car that can get me from point A to point B & we stopped in, told him our price range & he matched us with a perfect car within a matter of an hour that exceeded our expectations! He also was very helpful with getting me a new license plate!! 10/10 recommend!
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August 2023 by Bette Taft
I have been going to Lakeview Ford for over 30 years. What keeps me going back? From the minute I walk in the door being pleasantly greeted, to the top notch sales and service staff. I recently purchased my first electric vehicle from Suzie Wilkey. She patiently worked with me over a month to find the perfect fit. She is very knowledgeable about all the vehicles, and spends time researching them before they even hit the lot. She is very dedicated and loves what she does. In addition to her knowledge and expertise, she is very patient, kind and willing to do whatever she can to put you in the right vehicle. I am so very pleased and excited!
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August 2023 by Tiny Stephens
Joe Guzman, used cars, did a great job of finding me the right truck. I love my truck! When prices and payment were too high he went back to work until we were happy. Lakeview Ford is dog friendly! Our pup was allowed everywhere we went. Joe even had a ball for him! That's important to me. I take him most everywhere with me.
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August 2023 by Richard Stephens
I'm sure glad we found Lakeview Ford, Joe Guzman especially! Joe went above and beyond until I was happy with the truck. I have a nice vehicle. No worries about it breaking down when I'm out. It's reliable and has a warranty. Joe likes chocolate chip cookies....offer some to sweeten the deal!
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August 2023 by Krista Sheldon
Highly recommend this dealership! Joe Guzman was my salesman and he was a pleasure to work with! I bought a 2017 Ford Edge and within a day started having issues with it. I texted Joe to let him know and the next day he had a loaner brought to me and picked my vehicle up (I live over an hour away). Joe kept me updated the next couple days as they determined the issue, which was the engine and coolant getting back into it. Ford is aware of this issue with this engine, but is not doing anything about it. Lakeview Ford decided they were going to rebuild the engine and give me a 3 year, 100,000 mile warranty on it...and the repair was going to cost them over $6K, but not cost me anything. I got that news on a Friday and on Monday was told that they wanted to undo the sale as they felt there would be more issues with this vehicle down that road and didn't want to put me in a vehicle that was gonna cost me money down the road. At first I was very disappointed, but I understood and was very appreciative that they were looking out for my best interest. The next day I returned the loaner that I had had for a week and Joe sent me home in a different Ford Edge to test drive. That vehicle just wasn't the right one for me, but Joe let me keep it a couple days to really decide. He is still looking for the right Ford Edge for me, that is in my price range and under the miles I am looking for. If buying a used car you should go to Lakeview Ford and ask for Joe!
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August 2023 by Randi Burt
I had to have my car repaired unexpectedly recently. Lakeview Ford not only made this a smooth, seamless process for me by working with my insurance company to get it fixed. They fixed it quickly and returned it to me cleaner than what it was when I dropped it off. Everyone was so friendly right down to the front desk staff. I do appreciate their service.