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June 2023 by aleece blata
Shawn was great! He was patient, kind and very knowledgeable! He took time to let us try multiple mattress, gave us recommendations and took our requests into consideration. Mattress shopping for a couple that has different preferences on bed types can be very difficult, but he helped us with ease! Thank you Shawn for the great experience!
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February 2023 by Robert Kovach
Prices are way too high. They have a great selection. But the guy that helped me wanted me to buy the most expensive mattress. He was very pushy and he seemed like a shady salesperson rather than an honest good salesperson. He also said I wouldn't find any better deals when the place I went before had better deals on better mattresses and the place I went after had better deals. I ended up getting a great mattress for a great price somewhere else.
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May 2022 by debra carter
I rated the Battle Creek store and Shawn 5 stars but I would give him a 10+ if I could. My husband and I bought a Split King a couple of weeks ago. Shawn was our salesman and did a great job. We recieved our bed and due to my husband's medical condition his body couldn't tolerate the firmness of the mattress. So we went back to the store. We walked in and recieved the same great service as we did the day we bought this bed. We explained the issuese to Shawn and he was able to solve our problems. I rarely rate products or stores unless they go above and beyond. I highly recommend this store and Shawn. I will send everyone I know or hear about that needs a bed to this store. I am very happy with my bed. ?
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March 2022 by Chris Shaw
Scott was a great salesman! Bought a great bed and would recommend this place and his help in finding a great bed!
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September 2021 by Trina Stokr
Too high priced and felt like I was being pressured into buy from them!
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April 2021 by Eric Moore
In and out without hassle and got what I needed without pushy sales people pushing you towards their bigger profit models. Thanks and will encourage others to go here.
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April 2021 by Shirley Huggett
Friendly and helpful
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April 2021 by Jeff Parker
Shawn was a great advocate for our temper pedic mattress. He allowed us all the time we needed to make sure we were getting the mattress that worked best for us. We will be receiving the mattress tonight so I can't comment yet on the quality of mattress but I can tell you that the customer service and above and beyond attitude of Shawn will have me recommending this place to anyone who needs a new mattress.
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April 2021 by Brad Holder
Got a great bed at a d cent price, they delivered for free. Also came with a warranty. I would recommend to friends
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November 2020 by momoc ocmom
Scott was VERY knowledgeable!
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October 2020 by Google User
Buying the mattress was good. The whole pricing game gets a bit old. After purchasing the mattress I waited the 10ish days which was expected and fine. We set up delivery and took time off work just to be called the day of to be told they didn’t even have the mattress. Had to reschedule delivery for 4 days later. Was promised $100 refund for the issue, 2-3 weeks go by and no refund as well as no protective sheets that I’ve ordered either. (If you stain these in any way you lose the warranties. Sell you sheets to protect them and then can’t even get them). Finally after about 3 weeks I call for the 2nd-3rd time, guy who normally runs the store is on vacation. His stand in gets everything wrapped up in 1 phone call. Figure that out? Guy who didn’t get paid the commission or anything for the sale handled the situation significantly better than the guy who actually got paid to sell me the mattress. Only reason I even gave 2 stars was because of how well the 2nd guy handled it.
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June 2020 by Nathan Plank
Scott was awesome!! Great customer service! My New Tempur-pedic Bed sleeps amazing well worth the price!!
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September 2019 by Edy Hansen
Excellant quality n service.
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August 2019 by Nicole Holmes
My new bed just arrived. The delivery went smoothly and the staff was very friendly.
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May 2019 by Kyla K.
Found a great mattress at a great price, the staff was super helpful & respectful. Delivery was 1-week later, the delivery guys worked quickly, and were very polite. They even took the old mattress, and made it all look so easy. Definitely recommend shopping here for your next mattress!
