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June 2024 by lisa Evan's
Staff is very helpful and friendly
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June 2024 by Marcia Guillot
Staff all helpful and pleasant
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May 2024 by Lara Alli
Very happy with my store trip today. Store clean, easy to find things and many good deals.
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May 2024 by Kris Eaton
Place has become run down, the sensor for the sliding door apparently doesn't work and you have to nudge the door open. sad to see
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May 2024 by Laura White
Had a warranty issue. They took care of us no problem!!
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May 2024 by Glenn Ramsey
Definitely not the best Staples location. I’d go elsewhere.
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May 2024 by A M
I’m not sure who the kind lady who helped me was but she was so sweet. I went in to get the largest print out of board I could have of a memorial photo for really close friend of mine who passed in an accident.it was last minute and I needed it that day to put up at the scene. She told me it normally took 24 hours to print out for me but she said she could work something out for me in an hour. Which worked perfectly for the time crunch I was on.
She, without knowing it made such a huge amazing impact on my life and so many others just from her gestures. She was amazing and I will forever be thankful for the things she helped me with. She not only made it in less than an hour. But it turned out so well for what she had to work with. Amazing service.. forever great-full..
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January 2024 by Iola Brantley
I went there to get some obituaries printed a week ago and I waiting 30 minutes and never got any help or acknowledged. There were only 2 employees working ( that I seen). The guy working in the printing area was also working the FedEx line. He was busy, but he never came to the printing counter. He only took care of the customers in the FedEx line. He never apologized or said anything to me. The other employee stood at the check out line with his hands in his pocket. Staples needs more employees with better customer service.
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January 2024 by C E (Roman's Mom)
Rude, unhelpful staff.
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January 2024 by Amanda Kilroe
This Staples was pretty gross and felt like a bummer.
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November 2023 by Samuel Benson
I like it here especially when i want to print out some documents and more
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November 2023 by Beenish N.
On a Sunday with 2 employees while only one of them is working and the other is manager texting on his phone. 2 customers left while waiting for the girl who was doing a big print job for another customer... I was with my toddler just wanting to drop an express return for over 15 minutes and one asked the manager he didn't want to help and told me to wait for the girl to get done. Is it for me to come out again to drop this off? I would've never waited this long. Customer service terrible because no one acknowledged the waiting customers or told them how long it'll be. But really if the management is this terrible, you can't expect more.
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June 2023 by Tonia Bennett
Customer service in the Battle Creek,MI Staples is NON-existant. They deserve a ZERO stars rating.In my opinion, the store manager, MARK, is worthless. I drove over an hour to get there (I arrived at 5:32pm, on 6/18) I asked for assistance. I needed 3-4 copies of an 8x10 picture on 'specialty' paper rather than regular copy paper. I was rudely informed that they DON'T "do" orders if it's less than an hour before closing (they close at 6pm). They further informed me I could use the self-serve copy machine. I asked if I could purchase specialty paper to put in the machine. Again... I was told no. I explained I had driven over an hour to get there... it didn't matter. They said it was POLICY not to accommodate if there was less than an hour left before closing. REALLY?? SERIOUSLY??? You can't let a person choose a higher grade of paper above regular copy paper & have THREE (maybe 4) stinkin copies made?? If this is TRULY a fact; Headquarters should make that ABUNDANTLY, HUGELY CLEAR to customers on your Website. What a huge waste of my time and gasoline to drive over an hour for this -what SHOULD HAVE BEEN- a simple, easily manageable request. Oh, ...and yeah ... they DID offer to put a "rush" on it for tomorrow morning. If THAT wasn't the most asinine to say, knowing I'd driven over an hour to get there. Yep. That's just exactly what any person would want to do. Drive a total of 4+ hours to have 3 copies made! You bet ya!!GREAT customer service, Mark. NOT!!
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June 2023 by Rodney Stone
High prices
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April 2023 by Patricia Hammond
Rude employee "couldn't help me" after I called and was told they could...treated me d*** telling me what I wanted was no longer possible....so I went to Best Buy's Geek Squad and they did what couldn't be done!!! (Adding Microsoft Office for Home and Student w/o a subscription to Microsoft 360) Thank God for The Geek Squad!
