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December 2023 by Kaleb Taylor
AWESOME work! 10 out of 10. ??
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November 2023 by Brandy Farbrother
Highly recommended them!! They helped me tremendously and I can't thank them enough!!! Thank you!!
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September 2023 by Amanda Fuller
Good customer service. Came out gave me a quote on my glass replacement for my window and was back within a few days for the repairs. All done with ease. Clean job.
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July 2023 by Franz Metzger
They took me in early and made the repair in a reasonable amount of time.
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June 2023 by Moody One
Great Service & Fast With Amazing Hospitality...Highly Recommended
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November 2021 by Michael Daws
Got me in to replace my back glass the next day. Reasonable prices. While I was waiting, I witnessed it the staff provide what I would describe as over the top service to other customers as well to try and accommodate their needs. Was a Safelite customer before, but never again!
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June 2021 by Brandon Furman
Quick affordable service. Best price in town and online for my van windshield replacement
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August 2020 by Jon Suggs
Paid for windshields for both of my daughter's vehicles. First one took several visits to get windshield replaced, broke trim and tried to glue back together. First time down highway, trim came off and narrowly missed car behind us. Got money back for second windshield. Chuck is rude and has personality of a fence post. They did replace trim parts. I installed them myself.
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July 2020 by Wanda Ball
Put the car in June 27. Got car back July 7. We made 4 trips up there. They called once to say that for some reason my Prius battery was dead. We called wrecker service to help. We then had to drive up there to drive car to charge battery. Same thing with our pickup, just about. 3 trips for that.
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July 2020 by Gary Farmer
excellent service great price
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June 2020 by Robert Bullard
It took four trips and an additional thirty minutes of my time working on the car, to get a windshield installed, and their mistakes fixed. First windshield fit poorly and adhesive showed. Second windshield (at least some charges to my insurance company) fit better, not perfectly, so I think all is settled. First time I used windshield washer, wipers worked, but spray was on the back glass, but, not to worry, the windshield spray worked when I activated the rear washer. I went back and spoke with Chuck, the owner, and of course Star didn’t do anything that could have made it happen. Went back after talking with service at the dealer. Chuck wasn’t there. Installer “fixed” the washers, but not correctly. Driving away, I activated the windshield wiper/washer, one wiper arm worked, the other did not, that precipitated visit four (and last). This all took place during the COVID-19 issue. On the first visit I asked Chuck if he had a mask (I wear one), he grumbled yes, and went out to his truck to get it. The installer, as I am trying to relate to him what was wrong, lectured me on doing his job right and questioned whether I did in my job. Star glass - marginal to shoddy work, bad attitudes, and lies. The receptionist is pleasant.
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March 2020 by Lisa Jasienski
We needed a windshield replacement which was covered by our insurance. Jamie went above and beyond to help us navigate the insurance claim process. With a very short turn around time the windshield was replaced. It was a very pleasant experience using Star Glass!
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February 2020 by Breanne Cassiday
Had to get my living room window glass replaced and they ended up bringing back a the replacement galss broken being held together with a peace of tape. They didn't charge me anything but when I called to talk to the manager he told me he didn't have time to fix it and replace it. Not to mention when the guy was putting my screens back in he ended up ripping them!! So thanks for causing me more damage than to fixing it!
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January 2020 by Ebbin Brown
Never again!!! Paid in full and it took him over 3 months to install 7 glass panels. He measured and ordered the wrong size, then broke one, the owner Chuck was so rude. Not professional at all. Then at the end he billed me for an additional $125 even though he was paid in full per his estimate. I paid him slowly like he put my windows in slowly. So he took me to court...lol. I should have did my homework before I used him. You live and learn.
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November 2019 by Deborah Myers-Werner
I had to go from my home in Kalamazoo, near as. G Ave.to Star Glass in Battle Creek, last Fri. To get Chip in my cars windshield fixed. I don't know much about B..C. except where the Airport is because I love the Balloon Launches & watching the air Show when they're there, so I "Googled" it and found it along with a phone #, exactly the best & shortest way to get there. It was very easy and I avoided the busy highway in the morning rush to get to work. I only had to back-track 1 block because it was on the other side of the freeway, & me on the other side. Easy peasy! Thanks Google Maps.