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January 2024 by Chris Hansen
They do great work at reasonable rates. They stand behind their work. Today they replaced a shock absorber that broke recently after they Installed it originally over a year ago.
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January 2024 by Hevin Johnson
Best auto shop in town.Takes care of you and the your vehicle like it's theirs. Super great place.Don't go anywhere else!!!!
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November 2023 by Travis anaple
Everyone was very helpful and informative when I needed my rotors and pads for brakes done. I got in with very short notice, as John the owner said “the stars aligned just right”. I had no appointment but on a whim I called Zaharions. Work was done right and I was able to be shown how bad my rotors actually were after driving with squealy brakes for 3 weeks. Couldn’t find a shop that worked non banker hours. Price was fair and the atmosphere was friendly. Couches were provided to sit and get comfy. I do recommend getting cash from the nearest bank or atm for your repair bill since there’s a 3.5% card fee. Great place overall to get your car looked at. Will be back if and when I need to
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October 2023 by Paul Hoekstra
Was traveling to Indiana from Michigan and my vehicle started leaking coolant and overheating. Googled nearest repair facility. Ending up at Zaharion’s Automotive. Was expecting to have to leave my vehicle and rent a car. To my surprise John the owner said he would get me going in a hour and 1/2. So I grabbed lunch at Subway and when I was done they my leak fixed. What I thought was a nightmare turned into a great experience. Highly recommend John and Zaharion Automotive! Really Appreciate it !!!!! Check them out !
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October 2023 by Kaitlynd Shaffer-Cole
Just took my 2016 Jeep Patriot to them for the first time, got new tires, a tune up, tie rod end, alignment, everything is running so much better!! Definitely will be scheduling with them again soon for a oil change and whatever I may need!
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September 2023 by chandan rathod
Amazing garage. Clean as ever. John the best owner and Bark very friendly helpful. Beautiful office too.
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August 2023 by Josh Childs
After calling 5 places Zaharions was the only place to be kind and professional on the phone and in person. They made me feel like I was their only customer and went above and beyond to make sure I was satisfied. I bet we called and talked many times and I was a pain as my leasing agency was paying almost half and paid them separate after me. They put in a lot of leg work and research to give me a good quote. It’s nice to support a family owned business who are still professional and kind every time I blew their phone up. Most places these days would’ve had someone with some sass after I called them a bunch, lol not them. They’re great. I will definitely be going back for all my vehicles . It’s good to find a good reliable mechanic/shop. Satisfaction guaranteed 110%Service: Transmission
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August 2023 by Andrew Moore
Came from out of town and everyone else couldn't take me but they did and did it quicker than it should have taken! Awesome job would highly recommend
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June 2023 by Maggie Schuh
My brother and I were traveling back to Wisconsin from our grandma's funeral when my clutch went out! From the side of the interstate, I called maybe 6 different shops who all said they were too busy to even look at my car before connecting with Zaharion's. Renee was empathetic and said that their shop made allowances for emergencies and to come over. What a relief! It is reflected in a business when it is ran by proactive and involved owners. Both Renee and her husband John were incredibly compassionate. John worked to source the parts my car needed and get me the best deal possibly. Renee even helped us get over to a car rental company!! Everything was thoroughly and competently explained.I have a trusted mechanic at home in Wisconsin; if I were to be stranded anywhere, I really lucked out to be stuck where I did. Everyone involved was great, from the tow truck driver, the rental car woman, the mechanic at Zaharion's who diagnosed my car, and of course John and Renee. They truly went above and beyond. They have a very comfortable, clean, and inviting shop. It is clear that they are competent business owners and great people. I know everyone is busy and stretched thin these days, it is truly refreshing to encounter compassionate people in today's world. They went out of their way to make time for me and I would highly recommend their service to anyone looking for honest, competent, and personable service! THANK YOU!!Services: Transmission repair
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May 2023 by Chelsea Thorne
Superb service from knowledgeable mechanics!Myself, husband, and our 2.5 year old were traveling when we stopped off an exit to grab a quick bite. Our car started overheating and my husband noted it seemed there was a leak happening. I got on Google quickly and started calling for same day service. We were 2 hours from home and over an hour to get to our destination still. After a few calls, I finally (and so thankfully) spoke with Kathy. She put me on hold for a while and I was getting nervous, but she came back and said come on in, we’ll at least look. Mind you, it’s 4:30pm on a Friday and they close at 6. As soon as we arrived, Kacey came out and took a quick look under our hood (also raining out) and told us that he’d get us back on the road so we could get to our destination. They were able to quickly get a part delivered for us, a coolant reservoir, and replace it. My son and I sat in the front seat while they worked on the car and everyone came by to say hi and chat with us while we waited. We got the feeling that they stayed there that evening for us, and we couldn’t have been more grateful. We have NEVER had such amazing mechanics that made us feel so confident in their expertise. They were dedicated to get us back on the road. I wish they were closer to us because we trusted them and that’s something that’s hard to find in an automotive shop, especially when you have an older vehicle.The Thorne family sends our thanks to the entire staff for taking care of us in a time of need. We appreciate you more than you know!Service: General repairs & maintenance
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May 2023 by Kathleen Munn
John and the team at Zaharions took terrific care of my car and had it back on the road in a relatively short time. They were very polite and kind to this old widow. I will always recommend their service to everyone. You have gained a loyal customer here!Services: Tires
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May 2023 by Daleth J.
My family and I have been going to Zaharion's for years after a coworker, A.D., recommended them. With newer vehicles we didn't go for awhile. With a recent negative experience at one of the local Deaerships, I took my vehicle in today for a diagnostic and repairs. It was great to see John and the crew. A+++ service. They are all honest, hard working, good people. Most of all I appreciated being treated like family and knowing what to expect every step of the way. It's great when you can trust your mechanic. I highly recommend their service. May God bless you, family, and team.Daleth J.Services: Auto emissions testing
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May 2023 by Sonja Radonjic
I brought my BMW here back in OCTOBER to have a transmission put in.That being said, i already put 1k down cash for said transmission..after WEEKS of not hearing back from them i called endless times only to be told by John it’ll be “finished early next week”… for WEEKS ON END.Finally, after MONTHS of not hearing back i got fed up and asked John if i could get that written on a statement to which he told me “i’m not doing that”Feb 1st he told me it would be “done by friday”, didn’t hear back so Feb 10 i went to go get a statement in writing since what he promised didn’t happen and he REFUSED.May 10, 2023 my car was finally finished.John is a sorry, unprofessional, tacky business owner & i will never take another vehicle to this shop ever again.Service: Transmission replacement
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April 2023 by RJS Sweeney
Zaharion Automotive is the worst automotive repair experience I have had in my 33 years of driving. I took my 2010 GMA Acadia to John in August 0f 2022 at which time he repaired/replaced Heat/Cool Actuator Motor, Fuse Panel, Fuel Pump, and Starter. When I picked my vehicle up, it had a horrible shake. I immediately took it back. He had it until October, at which point he told me the shaking was gone. I picked it up and immediately noticed the shaking was still present. He told me the issues were all resolved because the codes were gone. I explained I brought it back for shaking, not for codes. He took the vehicle back and kept it until the end of December, replacing motor mounts, insisting it took so long because the parts were on national backorder. The parts were readily available and easily found by my husband but John refused to order them, saying he only does business with one part supplier. He had also replaced the timing chains - a repair which cost more than $2600. When I picked up my vehicle in December, not only was the shaking still present, my roof was damaged and my windshield cracked. The vehicle was on empty and the battery was dead. When I discussed the roof and windshield damage, John denied any responsibility. I wrote about this experience on FaceBook and John then called me and threatened me saying "You better take that sh1+ down right now, you are biting off more than you can chew". A police report was filed because I had also learned he had brandished his pistol with another dissatisfied customer and I didn't know what he might be capable of. The body damage was repaired by MY insurance (although it should have been his business insurance). After the body damage was repaired, the vibration became even more pronounced. I took it to a different licensed mechanic who explained that the engine is out of time because when the timing chains were replaced, the sprockets were not replaced as they should have been. Subsequently, my vehicle is not drivable. Having learned this information, I contacted John as the repairs are under warranty. He answered the phone saying "What do YOU want.". As I started explaining to him, he replied saying "I don't care what you want. You burned your bridges with me." and slammed the phone in my ear. My husband has since been to Zaharion's Automotive to speak to John, at which point John admitted that not only does he know that changing the sprockets is done when changing the timing chains, he admitted that he did not do so. According to Michigan administrative rules governing the practice of auto repairs, intentional actions leading to loss are subject to double monetary damage. My attorney contacted John and John still refuses to communicate with me at this point. If you want to be without your vehicle for MONTHS, have unnecessary repairs, and be threated when you're unhappy, Go with Zaharions.Services: Electrical repair
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March 2023 by Brandon Head
My brakes went out on my truck, and out of all the places in Battle Creek they got me in before anyone else could. If you need your vehicle worked on I highly recommend them. They are good people!Service: Brakes
