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January 2024 by Jennifer Harding
We stopped in along out travels back to the U.P. and we were met with SUCH GREAT CUSTOMER SERVICE. David was our server and had the very best customer service skills I have ever witnessed. Friendly,informative and kind. The shop was clean and bright and niceThe ice cream 10 outta 10.It's a must stop spot!!!
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January 2024 by David Foster
Love B/R and happy it's in Bay
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October 2023 by ErichandMary Jenzen
Wow..this and delivered. Picture perfect. Cuteness. Perfection.
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September 2023 by Wanda Thomas
Friendly and great customer service. Enjoyed our ice cream and mocha drink
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August 2023 by Ambra Wallace
Go to this location at your own risk. The owner put a no trespass on my boyfriend, claiming she had called the police on him multiple time for starting arguments with customers. The police pulled him up in the system but found nothing. The man who caused the problems was from Arizona, we are not. The last call was made last fall, we moved to Bay City in January. The owner did not care and still put a no trespass on him. That messes with people's lives and for what, there was no valid reason?! Wish I could give no stars.
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July 2023 by Tammy Wright
I’m so happy BR has reopened! Free scoop for dogs! And I love the workers have their pronouns on their name tags.
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July 2023 by Scott Revord
David. Went above and beyond as he was working. He dealt with a handicapped individual several times. He made the customers and the individual feel comfortable. He also was cleaning and giving positive remarks to customers and fellow coworkers. He deserves a raise. Go baskin robbins on having someone like David to make everyone's visit enjoyable. Go David!!!
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June 2023 by Susan Bellant
The man waiting on me and my grandson offered numerous samples, and was extremely friendly. The place was very clean. All at a very fair and decent price. I would highly recommend this place. I'll definitely be back to try and buy other flavors.
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June 2023 by Elmammel77
One of my favorite places to go for ice cream!! The new owners have made it really nice inside. They have more options than before. The staff is great! We go here quite a bit and love it!
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June 2023 by Trevor P.
I was really impressed at the dedication of the team for digging through the back freezer for the last bit of a discontinued flavor for me. Serious commitment to customer satisfaction. :)) so happy I got one last taste of rum raisin. It’s been 3 minutes and 27 seconds, and this is all that’s left. ??? Keep it up you guys!!
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June 2023 by Karlie Dixon
When we went the creature creations are so cute and my daughter loves them. The shake was perfectly made and we love the new management ! Very kind people !
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June 2023 by Jeff Bergeron
How can you have a shift leader that's only been there 2 days and not know how to make a drink. The workers were also rude.
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June 2023 by Sommer Caroline photography
What night staff and fast service these new owners have going for them! Such nice people, especially David, what a nice guy. Will be back all summer long!! $26 for a mint chocolate cake, that serves 6-8 people ?? If you stop in, get the “icing on the cake” ice cream!!!! Soooo good! 5 stars ⭐️⭐️⭐️⭐️⭐️
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June 2023 by Dale Nagel
People that wait on you are not courteous and the size cream is way over price
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June 2023 by V L.
Waffle cone was very stale. Scoops are small especially for the price. The ice cream was good but I don't think I would go back.