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December 2023 by Keith Prater
The staff that works there are friendly and super helpful.
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July 2023 by John Bollman
I placed an order online for shipment. It was confirmed and being processed according to the site. Five days later I get an email telling me half the items were canceled because they were out of the items. Yet they continue to advertise them on their site and allow you to order them. When I contacted customer care Jack told me it is basically hit or miss on whether you will get what you ordered at the sale price at that time. For my inconvenience he offered giving me a 20% off coupon that I already get every other week. So if there is something you want at the sale price that day don't use their site to order it. You have to go to a store to get it at sale price and make sure they have it.
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January 2023 by Kevin Miller
Did not know what I was looking for, however the staff was very friendly and knowledgeable in helping me to get the perfect secret Santa gift!?
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August 2022 by Chris Hock
I believe it was a store manager was very knowledgeable and they were very helpful to help me find what I was looking for. Everyone else was very friendly and had smiles on their face. The store was clean and easy to get around. Being a fragrance business it wasn't overwhelming. Displays were attractive and festive for this time of the year. Would definitely go back when back in Bay City.
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April 2022 by Becky Matthews
Had a good time learning about the new fragrances available for spring. Great customer service.
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March 2022 by Kimberly Dunn
I wasn’t even sure this store was open. I went to my local store online and saw some incredible deals! Just to be safe, I phoned ahead and spoke with a lovely young lady. She confirmed that what I wanted was in stock! AND that the 16.50 and 17.00 body sprays were in fact 5.50 each! Mind blown!I was greeted by another sweet young lady who was gracious and very helpful! The store honestly, looked like a commercial was going to be shot! Everything was faced and filled—all in gorgeous Spring and Summer colors!! I was more than impressed!!! Keep up the Fabulous Work!! —Kimberly ???☀️
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March 2022 by A. Walker
I was greeted and interacted with. Dustin was amazing to chat with. He deserves a raise. :)
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March 2022 by Jeanne Mari
Attractive store, helpful, friendly staff, make for a positive experience.
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February 2022 by Kathy Jo
My most recent purchase, I picked up some of the new glasses lid candles, Toasted Coconut Eclair and a new fragrance favorite for me; Blueberry Pie! Yum!! Helpful staff, they are there when you have questions but give you some space to wander around. I was lucky to score 75% off candles during the recent Semi Annual Sale! Win! BBW has a great exchange policy and satisfaction guarantee.
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January 2022 by Kris Archer
I actually felt lost. Employees were nice, I felt as if I was to old to be in there. I did buy something for my daughter.
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January 2022 by Bluebird Flowers
Nice bath and body store. Bigger selection than some of the smaller stores.
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November 2021 by JoAnne D. Johnroe
Always have new scents that are perfect for every season. Rose is always so helpful!!?
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May 2021 by Swerv Williams
Usually only shop for the Wife but Found out they have a men's section. Left with 2 colognes. But price but ??♂️
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March 2021 by Holly Trouten
The associates are always so nice and helpful and the store is super clean! They always have a great selection!
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March 2021 by Kellie Jo
I go in with intentions on using a coupon I got in the mail and ended up getting more than I really needed lol I love this store! They new scents are simply amazing! That wildberry jam donut scent makes my mouth water.. I also bought some room sprays and sanitizers?