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July 2020 by Jeremy Austin
Selling out of date items, wife purchased taco shells that were out of date by a month, and were busted up. She sent Kroger a message but has yet to hear back. They used to be a good place to shop, now they aren’t worth walking through the door.
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May 2020 by Monica Rose
Put the water machines back in order!!!you can get fountain pop/soda anywhere! the longer you let it sit unused it will make someone sick! do you do this in Flint MI too?
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April 2020 by Nichole Foldie
Love my Kroger but I was very irritated today when our cashier told my significant other to back up while he was putting our groceries on the belt for her to ring up. We were both wearing our masks properly, over our mouth AND nose, with the metal at the nose pinched tight (I’ve worked in the medical field for a total of 29 years in one capacity or another and know how to properly wear them). The cashier however had her nose completely exposed from her mask, as did our bagger and the bagger in the lane next to us. If she is so worried about contracting this virus, or perhaps following company policy, then maybe someone in management at Kroger should give the employees a refresher course as to the PROPER way to wear a mask. Otherwise she might just as well not wear one.
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March 2020 by Shelley Trader-Sayen
its usually my favorite store. quite disappointed that the store opens at 7 but only self scan open. I dont understand the logic if opening later, closing early and still have isles covered with stock carts. the purpose was to have stores clean and stocked. neither was done. i saw many senior citizens having difficulty with the self scan. the person supervising it spent more time trying to keep the 6 ft social barrier than customer service. then when she did help the elderly guy next to me she was not very conscious of his age ans difficulty. its hard right now everywhere but maybe management needs to rethink this locations practices.
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March 2020 by Neek Marie Winston
Worker Zach Shaw is on Facebook being racist towards people who come to Kroger's which is inappropriate. I think Kroger's needs to make sure the workers are fit for the job nobody wants to come to a store when the worker is on Facebook saying racial stuff to people who shop there.
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March 2020 by Lola Burtch
On March 4th I took my daughter shopping cause we live north and don't have a Kroger, she has four kids at home, my daughter spend $100s as I did myself, what we didn't Kno was the bagger didn't tell us my daughter's grocies was put in two carts and we didn't notice cause he was also using mine, well we drove hour home, my daughter left a whole cart full of groceries and when she called was told someone walked off with them and nothing could be done about it, so now thanks to Kroger my Four grandkids have no milk cereal or side dishes for the next month the only food they have is meat and few snacks will I go back to Kroger probably but not bay city Kroger they refused all help we ask them to do so a call to corporate tomorrow hopefully someone will help
