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March 2024 by Jessica Hopfinger
Says they’re open til 10 on google. We got there at 8:15 and the door was locked. Employees sitting inside eating ice cream and just looking at us.
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March 2024 by Jeffrey Kalinowski
We went to Tim Hortons which is in same building as Cold Stone Creamery we got TimBits and 6 doughnuts great prices compared to Cops and Doughnuts or Barney'
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February 2024 by Devin Campbell
Don’t expect to get any ice cream after dinner. They stop serving at 7pm. Not 9pm. Better eat dinner early.
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December 2023 by Kelly H.
The store was clean and the service was good. The ice cream was excellent too! I would definitely return to this location in the future.
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October 2023 by joey duby
Bring back the red velvet ice cream!
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July 2023 by Piper Harrold
I placed a order for a custom ice cream cake 3 days in advance and had the confirmation emails and everything, I never received a email saying it was being made or anything so I called the store, they were literally clueless… and even though the girl on the phone was very nice, I could hear the manager, I’m assuming, in the background rudely telling her to tell me that the cake will not be ready by the time I scheduled it for because they didn’t even start making it. Like most birthday parties, you can’t change the time…. Ugh so frustrating. Luckily Baskin Robins had my back and had several cakes to choose from. Never ordering a cake from this location again.
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June 2023 by Kala Levandoski
The girls working didn't seem in a great mood they got my bfs order wrong twice then asked what the order was again they also didn't wipe off the place where the mix the ice cream in between different orders.
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January 2023 by L D
It says you're open till 10 PM. We showed up at 7 PM and the doors were locked. We went through the drive-through. After talking about Cold Stone Creamery products loud enough that they could hear we attempted to order and were told they didn't carry one of the products listed on the menu. Then we tried to order another Cold Stone Creamery product and we're told they were short staffed And they were not serving ice cream products. There was nobody in the building and nobody in the drive-through but us. If you don't want to work turn off the lights and go home. Stop wasting people's time
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December 2022 by Hannah S.
The employees were not very nice or helpful here when we were trying to figure out what ice crept get. It was my sister birthday and we drove 50 minutes to get there.
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August 2022 by Aubrey Marie
This place was so slow and everything was so dirty!!! They didn’t clean the table they made all 4 of our icecreams on, and even for the next people in line. They also said they put our medium size icecream in a small cup How does that even work? anyways, Never coming back lol.
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August 2022 by Paul S.
My experience today...Well I placed my order(2 love its and a child size) over 20 minutes ago and have only gotten one love it and one child size.In total it took just over 25 minutes of sitting in the lobby till I got my ice cream. Definitely not coming back to this location.
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June 2022 by Dawn Clark
Great ice cream and excellent service. The manager Jeremy was very professional and worked hard to take care of customers and his crew.
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June 2022 by Kate
Update your hours. Super unprofessional. Says they are open until 10pm at 9:29pm all lights are on and employees inside but not responding to any in the drive thru
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May 2022 by Kayla Abellard
We came to get ice cream and the lobby was closed. We went through the drive thru and they told us we could only order 2 not 3. We ordered birthday cake remix and instead of cake batter Ice cream they used peanut butter. What a disappointment.
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May 2022 by Lori M.
Visited this location tonight 5/13/22 the manager was such a nice guy! Waited on us, was friendly, and took care of us. The problem was his girlfriend/wife/ baby mama was sitting in there, first thing that happened was she was on her phone and my daughter-in-law was at a table like looking towards the counter, and his friend on her phone loudly said "yea im about to beat this bitches a*** if she don't stop staring " and then we got our ice cream and some more people came in and she was getting angry because he was taking to long to come back to her, then after he was done waiting on them, she tried starting an argument with him, and he told her he was no t gonna argue with her when he had costumers, and loudly she told him to kick us out so she could argue with him! I'm feel bad even leaving this review, because the guy/manager was so nice..... but he's needs to tell her to stay at home!
