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March 2024 by Seth W.
There is only one competent pharmacy staff. I have only had one good experience refilling prescriptions and the young woman on the line was very informative when it came to it. However, the others working back there have always given issues, especially regarding insurance numbers. One time, they didn't enter the full number and thus claimed there was an error. This time they claimed they couldn't run the insurance because the card didn't have a number for the pharmacy to use. How did you even run it the first time then? TL;DR - DO NOT GO HERE FOR PRESCRIPTIONS.
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January 2024 by Roger S.
HORRIBLE! Don't be standing in line when it's their lunchtime because they will slam the window shut in your face! These people hate their jobs and dealing with their customers.
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September 2023 by Erika B.
It was my first time going here it was nice.. it was like any other cvs that I have been to .. the manager was nice and the selection of items were place nice overall I would go again if in the area. I live in Saginaw this place is in bay city
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August 2021 by Skylar C.
Prescription screwed up in Kalamazoo, told to just transfer it to where I was heading to. Called this pharmacy directly, confirmed they could fill the prescription, so it got transferred. Now the staff sounded like they admitted to not even ordering it and that it will be in on Monday. I won't be here Monday I will be in Kalamazoo on Monday. They shrugged their shoulders said sorry and then told me that since they took the transfer, they cannot/will not transfer the prescription back to Kalamazoo. So now because the pharmacist either lied of failed I will end up without meds for four days. Doctors blame patients for failing to adhere to medication while pharmacies like these destroy the patients ability to even try.