The Frankenmuth Credit Union Bay City Branch is known for its exceptional customer service. Customers praise the friendly and knowledgeable staff, who go above and beyond to assist with various banking needs, such as setting up accounts and using the coin machine. The credit union is also commended for its generous policy of refunding all ATM fees incurred during the month, making it a preferred banking choice for many.
Very helpful and attentive staff! Even helped me make more money with my savings while still having full access to it!
December 2025
Ok so yesterday I went to the freeland branch and was denied to cash a check by a blond lady the same day I visited bay city branch and let me tell you my check was cashed no issues extremely professional I was very satisfied do not go to freeland take the 20 min drive to bay city great job bay city branch
April 2025
Leon and his coworker were very friendly and approachable pointed me in the right direction to use the coin machine and even gave me a few details about my account. Great job that’s why I’ve been a member for the last nine almost 10 years.
