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February 2024 by Melissa Reetz
The clerks looked at me .
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January 2024 by Brock Desander
I've bought headsets with warranties. Every time I have been deleted from their system and have had to buy a new headsets that haven't been covered by the warranties. I would suggest not trusting in their computer system and keeping your receipts.
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January 2024 by B N
Went in there 3 employees behind the counter not one of them said hello. Big doofy looking one said,"Only $50?" When I purchased the Gamestop gift card for a Christmas present!My daughter tried to even exchange it for a Xbox gift card and they wouldn't!I wouldn't be surprised if this store will be an empty shell like all the other stores in Bay City Mall. I do not recommend this store. Can get games cheaper online and not deal with lousy customer service.
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December 2023 by Memyselfandi
Found what my son wanted thank goodness
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November 2023 by amber monchilov
The man behind the counter was very knowledgeable, and answered all my questions.
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October 2023 by matthew coleman
They always do right by my son and I when we go thank you
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September 2023 by Phil
Good selection and customer service.
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May 2023 by Nikk Opdyce
Go there all the time. It's our main source for all things video game related. We've gotten to know the manager too. He's a great guy. Love stopping in to see what's new.
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May 2023 by Jason Streeter
Friendly staff. Good selection assortment of games and clean store
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February 2023 by Christopher Hunn
Steven helped me very much with a frustrating situation relating to a pro membership mishap during what seemed to be a very busy Sunday at the store. Operating the store by himself even, he managed to help me while helping the many others that needed help as well during that time. Thank you!
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December 2022 by Marcus Anderson
Good place to get that odd collectible
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September 2022 by Valerie Mckee
This location did not have what I was looking for even though the website said they did. I drove over an hour to get there only to be told they did not have what I was looking for.....no other complaints at all.
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August 2022 by Monika W
good selection and reasonable prices.
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July 2022 by Sara Trosper
GameStop was a great place to take the kids the sales representative was very intuitive of the games and all items in the store
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January 2022 by Angie Tovey
We always have a great experience with Zach, he always goes above and beyond