Goodwill Mid-Michigan is a donation and thrift store known for its friendly staff and helpful service. Customers often feel welcomed as they enter, with employees readily available to assist with questions. Shoppers report finding a variety of items, from vintage to new, which adds to their positive shopping experiences. Many appreciate the store's organization and cleanliness, making it a pleasant place to browse. However, some reviews express concerns about recent changes, particularly regarding pricing and service quality. Prices for items have increased, with some feeling that the thrift store no longer offers the same value it once did. The limited discounts and occasional lack of attention from staff have led to mixed feelings among customers. Despite these issues, many still enjoy their visits and find great items, highlighting a desire for improved pricing and service consistency. Overall, Goodwill Mid-Michigan continues to be a popular spot for donations and thrift shopping, though some shoppers feel it could benefit from adjustments to enhance the experience.
I donate often and have always been greeted the second I pull up. Everyone is very nice and seem to be very thankful for my donations. Today I dealt with Mike and he was a pleasure to interact with.
January 2024
Very helpful attendants, asked to help unload truck.
January 2024
Bay City always has the friendliest workers.Sense the store has been reopened,things are moved and set up differently.But if I ask one of them they are always so helpful.Always greeted when you walk in the door.
