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October 2023 by John Kircher
Good service but they do not take Tricare as a pharmacy payer.
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September 2023 by Lisa W
We have had a very good experience with Kroger pharmacy for 6+ months. They have gone above and beyond. They are smaller than the other local pharmcies and we are treated like people, not a number. Much easier to request refills with their automated phone system compared to lengthy Covid & other vaccine narratives on other auto phone systems.
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June 2022 by Sandra Pearson
Clean , helpful ,well stocked
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July 2021 by Joshua Elzinga
Even having my prescription called in a head of time and checking on it, I was told it would be ready NO LATER THAN 11:11 I came in at 11:30 to be told they are still filling it and it would be another 1 minutes. In other words they hadn’t even started to fill it.
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May 2021 by me myself
Normally a 5 star but last week I placed order for a few scrips on the website for pickup layer that day, they were not ready for 5 days. China vaccine was reason given.
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July 2020 by Jeremy Austin
Selling out of date items, wife purchased taco shells that were out of date by a month, and were busted up. She sent Kroger a message but has yet to hear back. They used to be a good place to shop, now they aren’t worth walking through the door.
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May 2020 by Monica Rose
Put the water machines back in order!!!you can get fountain pop/soda anywhere! the longer you let it sit unused it will make someone sick! do you do this in Flint MI too?
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April 2020 by Nichole Foldie
Love my Kroger but I was very irritated today when our cashier told my significant other to back up while he was putting our groceries on the belt for her to ring up. We were both wearing our masks properly, over our mouth AND nose, with the metal at the nose pinched tight (I’ve worked in the medical field for a total of 29 years in one capacity or another and know how to properly wear them). The cashier however had her nose completely exposed from her mask, as did our bagger and the bagger in the lane next to us. If she is so worried about contracting this virus, or perhaps following company policy, then maybe someone in management at Kroger should give the employees a refresher course as to the PROPER way to wear a mask. Otherwise she might just as well not wear one.
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March 2020 by Shelley Trader-Sayen
its usually my favorite store. quite disappointed that the store opens at 7 but only self scan open. I dont understand the logic if opening later, closing early and still have isles covered with stock carts. the purpose was to have stores clean and stocked. neither was done. i saw many senior citizens having difficulty with the self scan. the person supervising it spent more time trying to keep the 6 ft social barrier than customer service. then when she did help the elderly guy next to me she was not very conscious of his age ans difficulty. its hard right now everywhere but maybe management needs to rethink this locations practices.
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March 2020 by Neek Marie Winston
Worker Zach Shaw is on Facebook being racist towards people who come to Kroger's which is inappropriate. I think Kroger's needs to make sure the workers are fit for the job nobody wants to come to a store when the worker is on Facebook saying racial stuff to people who shop there.
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March 2020 by Chris Arrington
Kroger pharmacists are knowledgeable and take their time to answer your questions. Prices are cheaper than chain pharmacies on every corner. The customer service is excellent and the app has good features.
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March 2020 by Lola Burtch
On March 4th I took my daughter shopping cause we live north and don't have a Kroger, she has four kids at home, my daughter spend $100s as I did myself, what we didn't Kno was the bagger didn't tell us my daughter's grocies was put in two carts and we didn't notice cause he was also using mine, well we drove hour home, my daughter left a whole cart full of groceries and when she called was told someone walked off with them and nothing could be done about it, so now thanks to Kroger my Four grandkids have no milk cereal or side dishes for the next month the only food they have is meat and few snacks will I go back to Kroger probably but not bay city Kroger they refused all help we ask them to do so a call to corporate tomorrow hopefully someone will help
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December 2019 by Shawn Harrow
Meds are not done when it says they will be or they don't do it at all when you call in a prescription . Happens over and over.
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October 2019 by Justin Bennett
New guys are slower than molasses in January
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June 2019 by Kassi Coody
So I was doing some shopping for my clients I was there 3xs in one day..used he ladies room 2xs. The last time I was there was 1:50pm yesterday. Prior to me walking in a young man walked out that works there. When I walked in there I looked at the Kroger log because I used to work retail and I knew why he was in the bathroom and it was signed 1:50pm. The bathroom was totally and utterly completely disgusting. There was p*** all over the last stall toilet, the floors looked like they haven't been mopped in a month as well as the trash was all overflowing in every stall and in the main area. That bathroom definitely needs some attention. There is probably germs lurking at every inch of it that I'm sure nobody wants to come and encounter with.