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November 2023 by James Houghtaling
When I arrived at 7:30 they were ready. I explained the problem. In an hour it was done. No charge. Perhaps Labadie is not the company that it once was. I will be back. Keep up the great work in the Service Department.
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October 2023 by David Kammerer
Took in my 2023 4 Runner for service. The Service Advised Adam became rude when I questioned if the vehicle was Done because it was out back after 3 hr. I also ask why he did not respond to email, and voice mails. He became rude and his comment was "Do you just want your keys back" I feel this is unacceptable customer service. I do not recommend them with this attitude. Will not return!!!!
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October 2023 by Bob Gillard
I worked with Justin Sieveke, Cody and Kyle in Finance and if I ever have a daughter I hope she ends up with someone half as upstanding as these gentlemen. Great experience all around. Justin went out of his way to find us a great ride that was well within our budget and got us a great value. Kyle was extremely helpful through the paperwork process as well. Even if you aren’t looking for a Toyota, check out their used lot for a lot of great options.
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October 2023 by Craig Helwig
Can't say enough good things about the Labadie service department. Welcoming and friendly, efficient and they text you updates as the service is happening. Was in and out of there in 45 minutes for a tire rotation, oil change and multi-point inspection. Adam Everett is always accommodating, friendly and communicates well with the customer.
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August 2023 by Karyn Weber
I have been looking for a used Toyota for awhile, I found what I wanted at Labadie. I live a couple hours away and was hesitant buying a car I hadn’t driven. Tony was very accommodating, informative and helpful throughout the whole process. The car was delivered to me and I absolutely love it. Absolute pleasure to deal with Tony and Labadie Toyota.
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August 2023 by Ken MacGillivray
We bought a car from Labadie Toyota in December and have had the oil changed and tires rotated twice now. We have appreciated this dealership. The salesman we worked with on the purchase was knowledgeable and informative, but not pushy at all and willing to work with us for the best deal on the car. The service department employees are friendly and helpful. And you can’t beat Starbucks coffee while you wait!
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July 2023 by Vhone Filipinas
Nothing but good experience at Labadie Toyota, especially with Patty and Kyle,Both professional and friendly. I saw this car that I dreamt of in their website, contacted them, travelled 1.5 hours to take a look at it and took the car home all within that day.Hands up to you guys for having our dreams to come true.
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July 2023 by Allison Dashkovitz
Everything went great. It just took 2.5 hours because they were short service men. It would have been nice to have a heads up it was going to take that long. The lady at the desk was nice and gave me a $15 discount. Also, the appt was only showing for a tire rotation but when I called and scheduled I wanted an oil change and tire rotation. They were still able to do the oil change.
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July 2023 by Jim Dhyse
I went there the first time. Salesman was nice. And helpful. We found a vehicle, agreed to a price. I put a deposit down to lock in the price. The vehicle came in 3 weeks later. The price was completely different from the original price we agreed upon, even know I have written proof of the price. After a few phone calls. We agreed on another price. Wasn’t real happy about it. But it was what it was. I was to pick up the vehicle the next morning. I show up to get the vehicle. Once again there was a different price from the first 2 times. I still don’t understand why they just can’t be upfront. I wasn’t satisfied with the way they do business.
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July 2023 by Hans Buehler
Very friendly and communicated well. Josh was our salesman in the used cars and he answered all my questions, especially since I live about two hours away from the dealership. The process was smooth. Thank you very much!
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July 2023 by j d
We were looking for a new car immediately after a cross country move which complicated things in a lot of ways, and on top of that we were looking for a make and model that was being sold out at most dealerships in the area. Sam was informative and patient despite our situation. We couldn't have asked for a better salesperson. Thanks to Sam, Kyle, and Ryan as well for such an easy experience!
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July 2023 by Jack Eling
Great service with helpful friendly sales people made the purchase of the new Grand Highlander a breeze. Patti made the delivery process a fun experience and Cody was helpful guiding me through finance and protection options.
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July 2023 by James King
John in pre-owned auto sales and Kyle the finance wizard are fine young professionals.Made buying the Tundra 1794 a pleasure.No hassle car buying at it's best.Thanks John. Thanks Kyle.
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July 2023 by James Godi
I truly would like to give five stars because I enjoyed the sales team, all very friendly. Dealers fees very confusing! Nothing online stating dealer fees, at least on the vehicle I purchased. Some people haggle "I do a little bit" but not to aggressively. Management did give me a decrease on the list price then it was added back plus another few hundred dollars. It was stated to me "dealer fees". lol ask up front if there's dealer fees if you are a walk in. Dealer fees should be stated online "it was not"!Correction: I went back and reviewed the the vehicle I purchased. I viewed out the door price. The actual price out the door was the dollar amount that management said they would decrease off of original listing price. My apology too Labadie used car sales. So they get five stars*****
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June 2023 by Jason Ehrhart
My experience purchasing a vehicle at Labadie Toyota was unparalleled! Patty Alderton is an exceptional individual who is trustworthy, honest, hardworking, and kind. After finding the truck I wanted online, she reached out to me promptly. Despite being active duty military from out of state, Patty was unfazed and handled my queries with knowledge and patience. She went above and beyond by doing a lot of the paperwork ahead of time, making the rest of the process a breeze when I arrived in town. Patty deserves a customer service award for her outstanding work. I would also like to express my gratitude to the general sales manager, Ryan, for his flawless teamwork with Patty. Together, they form an incredibly professional team. I am certain that I will be returning to Labadie Toyota for future purchases and I enthusiastically recommend Patty to anyone searching for a vehicle. Thank you so much, Patty and Ryan! Five stars! If I could give more stars I would, BRAVO ZULU!