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November 2023 by Keith David
Poor car wash , had to run my car twice and still didn't get it clean . Paid $20.00 and left a $5.00 tip very disappointedService: Polishing
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November 2023 by pearle jamrog
I would have enjoyed a $20 car wash if my car actually came out clean. Waste of money. I'm also a strong believer in tipping.. but I'm not sure what the service was.
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November 2023 by Troy S
Terrible wash. Staff is friendly, but so minimal, no attention can be paid to your wash. Minght as well be FULLY automated. Car does not really get clean.
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September 2023 by Marilyn Milne
It's ok, but still don't like it that they don't take cash. Everyone doesn't carry a credit or debit card. What do they do then, because there are no other automatic car washes in Bay City.
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September 2023 by Melojeane Zawilinski
I am at the carwash , Wilder location as I am typing. It is 10 min. past the closing time of this location because it is Sunday. I have always been satisfied with the service of Mister Carwash- overall. However, at the moment, I amdisappointed at how the closing employees, would just grab the trash bin near me as I was vacuuming my washed car. She just rolled it away when she could clearly see that I was still taking trash out of my car that was washed already before 6 pm. I understand that they need to close at 6. But at 5:58, while I am still vacuuming my car, she could obviously that I was still in the process of cleaning my car— I had the trash in my hands, and was about to put in the garbage bin, but she did take it away already. I had to find a place in my car to put the trash back in. Could she not have a little bit of courtesy or common sense by at least asking me if there’s trash I want to get rid of before she rolls that bin away? Just simply inconsiderate and no common sense . Just rude. Please allow an extra minute of common courtesy in your ways with your customers.
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August 2023 by S
My rims and wheel wells never get clean even though I pay for the better monthly wash. I end up re-washing at home. You have to ask the attendant to power wash the wheels and wheel wells and they act like they don't even want to do it.
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August 2023 by Jaynee Gassman
I have a Toyota Venza,as small as my car is and as low to the ground that it is....you'd think my whole car would get washed. NOPE...not the case. I really liked being a member and washing my car whenever needed. When I noticed that my rims and tires were always left dirty or snow and chunks were left in tires.. I knew I was wasting my money. Also the dryer NEVER got my whole car, I stopped going here. I drive to saginaw to wash my car. The workers where I go take the time to soap up, scrub or hose down what's needed before the wash. I personally don't feel there is a car wash anywhere in Bay City worth going thru. Unless you go to the ones you do yourself.
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July 2023 by John Kerkau
Doesn't wash certain vehicles good. 2023 Blazer. upper rear window area,lower rocker panels. Bugs in front grill and hood.They stated to me bring it back.Not worth the price. The car washes in Saginaw gets all the bugs off and better wash Then I gave them a tip.
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July 2023 by TRENT WORDEN
Any time I try a new location the employees turns off the retractable feature overhead. I understand the risk to crossbars which is why I accept responsibility if something goes wrong. I have to continuously tell them I want the full wash I paid for…..not the portion they think I should get.
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June 2023 by Jamie Horn
Don't clean the car very well. Usually have to go back through twice. Never gets all the bugs off the front or windows. What happened to the brush they use on the front before going through the wash?
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June 2023 by John Belger
Didn't get my truck clean. Dirt under the door handles, dirt all over the tailgate and bumper, mud on the running boards, etc. Couldn't even take the time to spray bug remover on the passengers side windshield. Worst wash ever!!!
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April 2023 by Clara Anderson
They didn't get the bugs off when I asked them to pay attention to the grill area on the car, cause I just came off the highway.
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April 2023 by D S Cooper
Can't wait for another car wash in bay city. Cars never get clean since this became a mister carwash, and tired of being asked to tip the crew, it's awkward and annoying. It would be one thing if you still spot dried, actually pre spray the dirty spots, and my cars came out clean. Pretty underwhelming experience for the price.
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April 2023 by Christopher Martinez
Awful, Subscription is no deal in my opinion because you will need a new paint job quickly because Mr car wash system does not remove dirt or rust from the system properly and it scratches every vehicle. A detail service at a local Chevrolet dealership in Bay city, michigan gives Mr car wash a discount on scratch repairs due to amount of vehicles Mr car wash damages. Mr car wash as a quality company could fix this instead of causing damages. Previous owners of this facility, Firehouse car wash did not have that problem. I will avoid using this car wash services in future.
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April 2023 by Tom Goodman
Gets my truck clean but the big rotating brushes push my passenger mirror in and after the wash I have to get out and push it back into place. This happens about half of the time. The other half of the time it’s fine.