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August 2025 by Chloe Null
Friendly service always, and clean
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August 2025 by TAlan M
The staff was helpful and friendly. However, this store does not have dogs. That was why I went there.
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August 2025 by Alicia Bellen
Got my little dog groomed as a walk in on Sunday. Sawyer took such good care of my little scared girl. I will be back because of the wonderful service! Thank you Sawyer!!
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August 2025 by Angella Farhat
We adopted our cat Sukari from here. She is an amazing and loving cat. Thank you so much!!
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August 2025 by Christina Galvin
They are very helpful and friendly
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July 2025 by Jessica Atkinson
The store was clean, well organized, with everything marked so it was easy to find.
Pets and their enclosures were clean, and taken care of.
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July 2025 by Jenny Roedel
My mom took her dog for nails and the lady was awfully rude and the kid that was working dkdnt know how to control our dog
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June 2025 by Duane Ickes
Curbside pick up ,what a joke ,waited for at least 20 minutes and no one brought my order out...
went in and the girl laughs and said none of them must have had their devices on and handed me my order 🙄 what a waste of time!
6/13/25 around 9:30 am
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June 2025 by Laura Willams
Very bad service very bad people the grooming was horrible. They’re very hateful. Don’t take your dog to be groomed there at all. They’re very hateful and mean people be careful of them.
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June 2025 by Ashlyn Wrzesinski
Day 2 of coming at 9 and at 927 yall are not open again, if you are open for a different reason than it being the whole store, then change your damn time on Google to the right time. 2nd time I wasted gas and yall arent even open
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May 2025 by Jessica Polzin
Friendliest staff ever! I also love the fact I can bring my pet with me into the store and I love seeing all the animals they have to choose from.
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March 2025 by Sandra Fry
I have a good experience
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January 2025 by Mary Mcmartin
Called about getting a canary. The gal didn't know the age of the bird, didn't know the sex of the bird( the males sing) etc. Disappointing.
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December 2024 by C
Had the pleasure of speaking with autumn on the phone and the customer service and the care thatl she gives to the animals is amazing I will only go to Petsmart because of her dedication to the customer and our for babies.
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December 2024 by Jordan Goss
I’m extremely disappointed with my recent experience at PetSmart. My son was excited to see a lizard, but the employee refused to take it out because we weren’t sure if we would buy it the same day. This is terrible customer service and an example of poor salesmanship. How are we supposed to make an informed decision about such a significant purchase without being able to interact with the animal? It’s frustrating and unwelcoming, especially for a child eager to learn more. I expected much better from a store dedicated to pet lovers.