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January 2024 by Janet K.
Came in looking for a couch, a bad idea, and was way overpriced the guy did not understand that I needed help with my room design colors and I asked where is your designer? He said we don't have any, we just have guys to sell furnture, so I left.
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September 2023 by Mary Durussel
Our sales person Bill was so helpful and knowledgeable. What we liked is that he did not hover over us the whole time. It was a great experience. I would highly recommend.
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September 2023 by Susan Burr
The salesman was very informative and patient with questions. He was not pushy at all which is the only type of salesman I will deal with. I would definitely recommend.
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August 2023 by Mark Sanchez
Professional friendly staff made for a pleasant purchase experience. Found what I was looking for and am happy with my purchase.
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August 2023 by Juliann Bates
Bill was outstanding , courteous !we wanted to purchase a loveseat recliner for our toy hauler, checking warehouse for spec on weight as not listed on computer several times until we found one to ur liking
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July 2023 by Margo Lee
I am so excited to be getting my new lift chair from Prime Brothers. I just got out of the hospital from a knee injury and my old chair was not working for me. Not being able to go any place yet Guy worked with me over the phone. My daughter went to check out the chair and asked the questions for me. I was able to do financing on line and my new chair will be here on Monday. My in-laws bought all their furniture from Prime Brothers and I understand why. Great people to work with.
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July 2023 by Kathryn Stanley
We looked at multiple locations to find our new bed, but the exceptional customer service and price brought us back to Prime Brothers. Phil was great to work with, answering our questions and giving us time to discuss our purchase. We would not hesitate to go back in the future!
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July 2023 by Mary Sandlin
I called Prime Brothers and talked to a very nice person who answered my questions and referred me to a salesman. Guy was very informative on what I needed and I got 2 recliners!! I will be a return customer!!
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June 2023 by Thomas Ciaciuch
I shopped everywhere and still got the best value at Prime Brothers Eric is a joy to do business with.
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June 2023 by cindy morley
Great customer service, Eric didn't push us, left us alone to shop but checked on us to answer all our questions! Ended up making a purchase!
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June 2023 by Deanna McClintic
Knowledgeable salesman, Guy. He answered all of our questions and gave us a lot of his time to ensure we got exactly what we were looking for.
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May 2023 by Deanna Best
Wonderful experience today at Prime Brothers. Bill was very helpful and allowed me space to make my own decision. Everyone there was friendly and nice. I got a great deal on some beautiful furniture. I’ll be back in the future. :-)
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May 2023 by Samantha Schmidt
Bought a dinning table and chairs and it has a faulty finish. 2 months after purchase I called because it was on warranty still. They told me the manufacturer wouldn’t reply for awhile and tried to tell me they wouldn’t do anything. After emailing them I was ignored and assume they didn’t even contact manufacturer. We can’t put hot anything on the table without it leaving marks. And obviously I put hot pads down and they had acted like I was d**** No hot food on plates, nothing. Going to have to have the Amish refinish it. Sad because we previously bought a $4k custom couch which we still have but I won’t ever buy anything from there again.
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May 2023 by Pat Enos
I looked at alot of furniture stores in Saginaw and Bay City last stop was Prime Brothers, we had Bayard as a salesman. The furniture looked like alot better quality and Bayard was very knowledgeable. The delivery guys where great. I will be back no more shopping around.
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April 2023 by Terry Atkins
We had a great experience at Prime Brothers with Bill. He was very professional and helpful throughout our process of deciding and purchasing our new furniture.I highly recommend both Prime Brothers and Bill.