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January 2024 by James Pedersen jr
Place is a pill mill i spear. Out of five months going there I've had a bad experience every time. Every single time.They said they called in my refill they never did Days later I would call my doctor and have to do it myself. And may never got the request. That's a normal thing there. I'm used to that, but.But three months ago they did not put my prescription in my bag. Did not stay bullet shot and the lady was nice enough to put a dog tree in the bag but forgot my prescription. After a day of driving around looking like a junkie asking stores if someone turned a prescription bottle. And that possibly fell out of my car. I decided to go to rite aid in the morning and explain what happened and see if I could get some sympathy and a refill. Instead, they had my bottle on their table. They had no problem. Giving it to me but if I would've never went in. I would've been without my prescription. Last month I went to get my refill and they gave me a partial which was no problem. But when I went back to get the rest. They told me I already got it. I assured them I didn't. They said they gave me 2 partials that day which makes no. There was only one I Triple check to because of the past issue. I called told them to look at their cameras and if I was wrong to turn me into my doctor for trying to get more pills. They didn't want to look at their camera or do any of that. They just offered me.A bottle with a small co pay. Today is the last straw I've been without my meds for 3 days now. Because they told me numerous times that they called it in. Funny thing I switch to the one on wilder and no prob at all. Waiting on them to get filled now. Mind you these are not pain killers or anything that can be abused. They need to be investigated.
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January 2024 by Tracey Jacobs
I absolutely HATE this pharmacy! Nobody knows what they’re doing and they can never find anything. I get notifications that my meds are ready so I go to pick them up and they maybe have 1 of the several I need. They tell me to come back tomorrow, so I do, just to be told they’re on order and they will have it the next day. One of them being insulin. So I go back TWO days later and they still don’t have it. They don’t care at all about their patients. I have trouble with them every time I go there. I was a patient at southside for years and never once had any issues!! Such a shame they were forced to close to a business like this
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January 2024 by Faith Alston
My boyfriend keeps getting pulled up from a dude sun who owns a hotel bc they are saying we didn't pay him so his son works here and has pulled my boyfriend up and this is not the first time
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December 2023 by Tamie Wiltse Balderrama
I think they're expensive but there are some things I get there because it's an easy in and out of the store.
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November 2023 by Joseph Carnes
Hello, uh, so this is Joey KELLY and MONTU. We're very, very nice to me they are high class people I want them to be paid more and honestly the nicest people in customer service like they helped me out I was stranded they let me use the phone ong THE BEST DAMN PHARMACY EVER BEEN TO more people got to come here I love this pharmacy
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October 2023 by Missy Grischke
Take your prescriptions somewhere else! Ever since they took on Southside and Layer's pharmacy then NEVER have my scripts. I'm told to come back in a few days then when I come back I'm told they still don't have it. If you take over 2 pharmacies make sure you can handle it! Very disappointed! Will never go back!
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September 2023 by troy tippett
i love rite aid better then my on pharmacy its important to have my daughtr meds and they refill the really quick thank you rite aid
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September 2023 by Sandy Rozewski
Your store is always clean and you are well staffed ,and want to know if you are closing your doors?
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September 2023 by Adri P.
Apparently they cannot refill a med I need to ACTUALLY survive because my doctor moved, even though I called a different doctor to refill it and they sent it through.Policy over people is the motto here, and them “not being able” to refill my meds has put me in the HOSPITAL. I wish I could give 0 stars. That girl with the blue hair is awesome though, she will run to the ends of the earth to get my meds.
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September 2023 by Adrianna Essex
Apparently they cannot refill a med I need to ACTUALLY survive because my doctor moved, even though I called a different doctor to refill it and they sent it through.Policy over people is the motto here, and them “not being able” to refill my meds has put me in the HOSPITAL. I wish I could give 0 stars. That girl with the blue hair is awesome though, she will run to the ends of the earth to get my meds.
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July 2023 by Duane Green
The store is clean. The pharmacy is fully staffed
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July 2023 by Chuck Bills
Ever since they made the pharmacy bigger they have turned into the slowest place ever.
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October 2022 by Tammy Wright
I received a Prevnar, Flu and covid booster on Monday. I do know the flu vaccine is ineffective if not given IM. It appears as though only one shot was in my deltoid. But I don’t know which shot was the flu shot, and if that’s one of 2 that are not in my deltoid muscle, rendering it ineffective. Tap on the pic to see my whole arm.
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September 2022 by Erin Kay
Somehow I can only get my scripts when one of the pharmacists is there and it’s getting really old. I had BCN with Medicaid secondary. Now I just have Medicaid. My BCN has been inactive since August 3rd. Medicaid is saying they don’t have me as having anything but Medicaid now. I KNOW my BCN is inactive as of August 3rd because I can see that on both Availity (thanks to my former employer) and my own BCBS account on the website. I had scripts filled on August 18th with no problem because the one pharmacist knows what he’s doing. When I called about a week ago, the girl said they couldn’t bill it because Medicaid is telling them to bill my other insurance first. I told her it was inactive as of August 3rd and I had other scripts filled since then and she said they were billed to my old insurance. I promise you they were not because the insurance’s website does not show any claims and I’m pretty freaking sure no insurance is going to pay anything when it’s not active. They tend to be particular (greedy) about that.What that pharmacist did was override it so Medicaid took it. I know that’s what he did because he’s done it before. He did it another time when my BCN was messed up by my employer. Which is great. But I wish he’d teach his fellow employees how to do that because I need my medications and they keep telling me to contact Medicaid to tell them I don’t have insurance anymore. THEY KNOW.
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July 2022 by Julie Ann Krawczak-Ernsberger
After making an appointment at Walgreens only to be told after I arrived that they couldn't find my appointment in their computer. Turned away I went to Rite Aid where It was so quick and easy to get my booster shot. Pharmacist Austin and his staff are the best! Thank you!
