-
November 2023 by A Chavarria
Every single person I spoke to was so kind and helpful. They truly go out of their way to insure you are getting the service you need + reassurance you’ll be taken care of in the future. As a young woman with my first nice car I was worried to go in alone because my experience is usually intimidating and condescending. I was met with a whole new experience today, I really appreciated them.
-
November 2023 by Tim Schmidt
This was one of the best new car buying experiences I've ever had. Dealership was spotless, cars were detailed to perfectly, staff from the salesman to the service department were all very helpful and knowledgeable. Plus, my new Outlander PHEV is amazing!
-
November 2023 by Thomas Grocholski
Nothing Short Than 5 Stars for the Service Department atShowcase Mitsubishi in Bay City! After purchasing a VehicleAt Grand Blanc Mitsubishi during Covid and taking it intoTheir service department which was a total disaster! We hadOur check engine light come on. So we took it into ShowcaseMitsubishi. It was like night and day! They had our automobileChecked out right away and had the new part installed inTwo days. The Best part was the awesome attitude from theService Manager to the Mechanics! They Definitely have ourGratitude & Business when we are ready to trade in!Great Job! Thank You, The Grocholski Family
-
October 2023 by Shannon Murphy
Very friendly and helpful staff, had a great experience. Finance was excellent as well. Everyone from start to finish was easy to work with and knowledgeable about the products and services. Highly recommend Showcase Mitsubishi! I will be keeping my business here and will encourage friends and family to do the same!
-
October 2023 by Louis VanValkenburg
If you are looking to get into a new car, this is the place to go! Andrew is an outstanding salesman, so friendly and knowledgeable! Murphy in the financing department made the whole process so smooth, and easy! Everyone on the team went above and beyond for me. Overall, an amazing experience!
-
October 2023 by Stacey Heinlein
I just recently bought a car from Showcase Mitsubishi and it was a flawless process. I worked with Andrew and he made my decision very easy while also helping me to feel confident in my choice. The process was quick and easy and I was on the road in my new car in less than a couple days!
-
September 2023 by Nanette lopez
Alex was very informative about the vehicle I wanted to purchase, his energy to make me and my family feel comfortable was highly impressive. Alex answered all my questions, and explained everything that came, or pertained to the vehicles safety. He was patient and very thoughtful with my concerns on pricing, and warranties on the vehicle. Thank you Alex for making our vehicle purchase a non stressful big moment in my family's lives.
-
September 2023 by Alex Meelker
I am very happy with my purchase at Showcase Mitsubishi. I was in the market for a Chevy Cruze and found the one that was perfect for me here at this dealership. I wanted something with low miles, great on gas, in excellent condition and a clean car fax while being able to afford a reasonable monthly payment. I saw a manual Cruze late one night and the next day I scheduled a test drive with Alex. When I got there I felt very comfortable from the beginning, even though I was a bit anxious about the car buying experience. I feel the dealership has a lot of integrity and is very transparent. They just want to do good business and help people get into the car they want. I never felt any pressure or rushed and was able to have an honest conversation about fair price and financing. Vernell was very helpful and let me take my time understanding each of the different options I had for financing and the difference between different down payment amounts. When I decided what was best for me, the process went quickly and so smooth. In less than a few hours, I was ready to drive my new car home! I’ve had it for a few weeks and so happy I got it. I’d definitely suggest going there to check out what they have. I feel confident in my purchase and love driving my new car so much . Thanks guys!
-
August 2023 by Professor based
Alex and Kevin were a pleasure to work with in the purchase of my 2003 Corvette Z06. Even though I was an out of state buyer, they answered ANY questions promptly and were fully transparent throughout the buying process. They secured shipping virtually immediately and the car was delivered to my driveway in less than 24hrs of shipping. With absolutely no hesitation would I purchase from them again. Thank you gentlemen!
-
August 2023 by D and K
I'm thinking their 4.7 stars were given to them by their employees. Told salesperson we were coming to look at vehicle and when we got there were told it was sold. A phone call would have been nice since we were coming from an hour away.After leaving this review the manager had nothing but excuses and a made up story about how I was at there place prior, I have never been to the store except after speaking with the salesperson and letting him know we would be there the next day. Get your stories straight or just admit your mistakes. I just know I will be letting everyone I know about this experience. Good luck in the future!!
-
August 2023 by David Moore
What can I say except AWESOME!My fiancé and I worked with Kevin. Who is a fantastic salesman. The process was super easy. I inquired online and got a message from Kevin. Sent him our info the next day and they got to work. They found us an approval and we went in the next day to pick up the family vehicle we desperately needed. Took my trade in in took van for test drive, signed the paperwork and off we went. Happy owners of out 2018 pacifica.Thanks again!
-
August 2023 by kazper2011
This place is nothing short of amazing.We bought a use 22 outlander in our home state of Maryland. There were a few issues with it and with it being under warranty we took it in to our local dealer. Some things they fixed, others they charged us for.A few months later we are in town visiting family and decide to drop it off at showcase to take care of a few lingering issues. They cover EVERYTHING and even say if we want the dreaded hood "flutter issue" taken care of they would handle it. Skeptical, since it isn't an official recall, we set things up during our next visit.Amazingly, everything is covered and they even fixed things we didn't know about!Most of the Mitsu dealers around us are only interested in padding their pockets at the expense of customer loyalty. Showcase goes out of their way to make sure their customers have a great experience and enjoy their car.
-
July 2023 by Joel Matanzas
I couldn't make it until later in the day and the sales gentleman, the manager and the finance manager all stayed past closing to make sure I felt comfortable in my purchase. The sales rep even walked me through the entire cars feature and answered all my questions. Obviously the last thing was the finance portion and the finance manager gave no signs of frustration even though it was well past closing time. It says allot about the Showcase team that they sacrificed there family time in order to ensure the customer was happy! Thanks Showcase team!SincerelyJoelMatanzas
-
July 2023 by Linda Kasper
Showcase is always clean, even the service facility. People are always friendly and helpful. They know their stuff and I am glad they can always get me in when it is convenient for me. I recommend them to everyone I know.
-
June 2023 by TJ
I can’t even begin to say enough about how awesome Ruthy was. I inquired about the finance special and got an immediate response. The following day I went to see the vehicle in person. When I arrived Ruthy was busy with another customer but made sure to acknowledge me and made sure she took time to answer any questions I had. Financing was easy and quick with great rates. The finance manager also made sure to offer warranty packages that were perfect for what I need. This was overall an awesome experience and really made buying a new car not suck.