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January 2024 by Marge Kleinbriel
Very helpful and extremely friendly
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November 2023 by Michele Greer
Very UNHELPFUL staff. Two associates working. Not one word to my husband or I. Three times I picked up items I was interested in. As we were leaving l, another gal walked in and was immediately greeted and asked if she needed help. We don’t smell and were dressed nice. Too bad!!!
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November 2023 by Craig Owczarzak
Great selection and amazing service..
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September 2022 by Mark Carrisal
The workers there were so nice and the service was great and the cherry on top were the shoes Johnston and Murphy , going back for the brown ones. Thanks.
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September 2022 by C. M.
Staff is friendly and lots of shoes to choose from.
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July 2021 by Ashly Oehrl
Amazing selection, trendy brands, and the best service! I recently visited Bay City from out of town and popped into Urban East to find a pair of waterproof boots due to some unforeseen rain. They didn't have any on display (because it's summer), but they pulled a few from the back for me! They were incredible helpful, extremely knowledgeable, and made great recommendations based on my style. Highly recommend shopping from Urban East to keep your shoe collection in style!
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December 2020 by Jenifer Acosta
Phenomenal selection of men's and women's shoes. Their boots can't be beat.
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January 2020 by Kari Beattie Randolph
Great service! Got a good deal on nice quality boots. I’m excited for the plans to bring in more shoe lines...especially Taos! I love family businesses
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December 2019 by Helen McKinley Cady
I bought a pair of winter boots yesterday. They are perfect in every way. I didnt want to take them off. Comfortable, warm & very cool!