-
January 2024 by Jesse Clink
Absolutely the most unorganized vet ive ever been too! Dog broke her leg and 1000 dollars later they send her home in a splint then try and send us to Ann Arbor and two weeks later called, lost her blood work, and wanted to schedule a surgery! Needless to say she was already fixed and on the mend by a real vet!
-
January 2024 by Dawn Fini
Just terrible!! Charging someone for a Wellness check when the kitty is there to be put down really? Shame on you!! You need to refund and apologize
-
January 2024 by Juliana Stricker
Summer and all staff here took great care of my 'Kado boi! Highly recommend!♡?
-
January 2024 by Martyn Harrison
Kind and caring staff.
-
January 2024 by Jessica Maida
Extremely professional and compassionate. Some of the most caring staff I’ve ever had the pleasure of working with. 15 out of 10 i absolutely recommend
-
January 2024 by Timmi Boxey
Our ten year old lab wast so sick. We went to several different veterinary clinics with no results. It was looking like we may have to put him down. Then someone recommended Bay VetMED! They did an amazing job with our boy. They found the problem and did the surgery. We are blessed to still have him with us. We have continued to go here with all of our other pets now as well. Nothing less the exceptional care. Thank you VetMED!
-
January 2024 by Jill Rychwa
I have a 6 year old boxer who we adopted at 3 years old. He has always seen vet med doctors. My dog had a Mast Cell Tumor and I could not get in to see a vet for 3 weeks, mind you he has always been a patient there as long as we have had him. Well his tumor broke open we had blood everywhere, we tried to bandage it but it was on the reverse side of his knee so the bandage didn’t stay put. I called them a couple time and they couldn’t get him in sooner, the dr said to keep him in a crate or in a single room to contain the blood mess. Mind you when his appointment finally came up he was a drop off, which meant they will look at him but surgery wouldn’t happen today. Had I known that I would have had it done somewhere else but I thought it was happening on his appointment day. They never explained to me what drop off was till I got there. Drop off is they look at the pet when they get time and schedule another date for surgery.They asked me if I knew what drop off was and I said yeah I’m dropping him off your doing the surgery and I will pick him back up. That’s when drop off was explained to me. Needless to say they never have the same doctors there. I will never take any of my pets there again.
-
January 2024 by Ashleigh Wauters
We've been clients at VetMed for 7.5 years with our dog. Every appointment seemed like there was a different set of vets there. Recently, our dog had a hematoma of the ear. Long story short, in 2 visits we spent $900+ and the problem came back the third day. When contacted about our dissatisfaction, they basically said we told you so. We took him to another vet, Bay Valley, and they gave us a steroid pill to use for a month and cleaned his ears. The cost... $156. We haven't gotten to a full week with the pill and our dog's hematoma is pretty much gone. Moral of the story, VetMed is a waste of money and they only suggest the most expensive way, which didn't even work. They never mentioned the steroid pill that obviously has worked. If we would have stayed with VetMed, our next step was a $1,200+ surgery. I'll take $156 over $1,200+ any day! Save yourself wasted time and money and don't take your precious fur child(ren) here.
-
January 2024 by John Laskowski
I can not express how great of care these people take with your pet. My dog was hit by a car and they saved her life. Thank you again.
-
December 2023 by dave b o e h r I n g e r
Got the treatment we needed for our Doxie, Riley, but $$$$$...discovered some of the meds we were sold for a high $ were actually OTC we had on hand at home...Update...had appt. to simply get stitches out, waited 45 minutes to be seen...
-
December 2023 by Andrew Roberson
Did everything in there power to help me amazing people
-
October 2023 by Rachel Leslie
Vetmed has always been very good to us with all of our pets. They handled our newest stray cat we took in so gently and kindly. I was worried the vet appointment wouldn’t go well with us just taking him in, but I was shocked! Dr. Kristen Moody was excellent. I think there was another veterinarian that came in as well who was also super helpful, but I don’t remember her name and it wasn’t on the paperwork. As well as their receptionist staff, I believe her name was Lauren who was very helpful to me as well. ??
-
September 2023 by Amber Schuman
We have brought our dog here multiple times over the past few years, and the staff has always been wonderful, helpful and understanding. My husband took our dog in today for feet issues and just as previous visits, the staff was very friendly, helpful and went above and beyond to make sure we went home with all we needed. Most vets feel like they are there for the money, but the staff here make it feel like it’s more about the animals. Great job!
-
September 2023 by Juanita Ahumada
Thank you for being so caring and understanding and for giving me more time with my Ms. Minnie. She's been thriving and doing great. Your team is wonderful and I highly recommend Vetmed to everyone.
-
September 2023 by Kelsey Lowes
I have had very mixed experiences with this vet but we will not be returning. After the last two appointments where we sat and waited over 15 minutes for our appointment to start, today we showed up 4 minutes late because of traffic and rushed in and apologized (there is nothing I can do about car accident traffic.) There was nobody to greet my dog and I at the desk, so we sat down. When the receptionist returned, she said they would no longer see me since we were now over the 5 minutes-late policy. Mind you, he was just getting his ears checked after they put medicine in them last time for an infection (should have been a maybe 10 minute appointment, they no longer “had time for.”) This is especially infuriating because checking his ears is time-sensitive and they were booking 2 weeks out again! Completely inflexible. We will be finding a new vet.
