-
November 2023 by Deb Yates
Absolutley outstanding customer service! Got a set of 4 tires installed in an adequate amount of time. Was taken care of by the Assistant Manager T. Moore who was pleasant, personable, and knowledgeable. Had an issue with the tires 2 weeks later and Mr. Moore made sure I got home AND had my car ready in an hour!
-
November 2023 by Victoria England
Michael is great! So helpful and friendly. Extra points for being so good-lookin! He helped me pick out and order wheels and tires for my truck and I love them. They look great.
-
November 2023 by curleyfrii
DO NOT GO HERE PLEASE.This place is a joke. Went in the first time for tires and they replaced the wrong ones, and I had to catch their mistake. They responded to my email with the typical sorry, and I mistakenly let that go. I come in for a visual inspection to prep my car for the winter, and they come back saying that my lower control arms and my serpentine belt need to be replaced and I’m looking at 2,300 dollars. Just had a mechanic look at my car in the garage today and the belt is completely fine and the control arms were replaced right before I bought the car. What a scummy business tactic and this Belle Tire has ruined my perception of every Belle Tire it associates itself with. TLDR DO NOT GO HERE.
-
October 2023 by Lydia Morua
Definitely the best visit at a tire shop we have ever had. Michael was the nicest, most helpful person. He made sure we were well taken care of and informed of everything going on. I honestly could not be more grateful for all his and everyone in the shops help. Will definitely be back!
-
October 2023 by Michele B.
Purchased new tires, tie rods replaced and alignment. The staff are professional and friendly. It did not take very long. The waiting room is comfortable. The mechanic (Nate) took time to show me an additional issue. Very honest! Thank you Belleville Belle Tire!
-
September 2023 by Casey
The first and absolute last time Belle Tire in Belleville will ever receive my business. Following the purchase of four, brand new tires from their shop, their intention was to mount the tires misaligned unless we purchased an additional $100 alignment charge- in addition to an installation fee. The employee at the desk stated, "No other tire shops do alignments like us", which is a blatant lie, as Discount Tire just down the street does free alignments with tire purchase. If you're ever in need of new tires or tire service, drive the opposite direction of Belle Tire and you will be satisfied. Looking forward to "Jenn" commenting, and providing a boring, generic, half-hearted apology.
-
August 2023 by Roger Hayslip
DON"T WASTE YOU TIME. Had an appointment to get tires, after waiting an hour and 45 minutes they still had not started on my vehicle. I left and will NEVER go to Belle tire again. Go to a decent shop that cares about customer service rather than taking long lunches.
-
July 2023 by Emily Garris
Best visit I’ve ever had a tire shop. The employee, Chris B. , who I believe is the manager, was the most helpful, knowledgeable, kind, friendly, and professional customer service that I’ve ever received from anywhere. I live 30 minutes away but I will always make the drive to this belle tire specifically because of Chris. I wish more businesses had employees like him. It’s very rare anymore. This belle tire hit the jackpot with this employee! Would recommend to anyone! Just make sure to ask for Chris B!!!!
-
July 2023 by Peggy Sikora
John went above and beyond to take care of my tire. I was having a terrible day and he could tell that it was a rough day for me. It is nice when businesses go out of their way to notice the human in their customers. Thank you John!! When I am ready I’ll buy all my tires from you.
-
June 2023 by Tina Higgs
They were great! I was the 4th person in line. I went for a front end alignment. 35 minutes later we were done. Thanks guys yall are awesome!
-
June 2023 by Justin Riley
Very disappointing. I took my wife's car in a few months ago to get a leaking tire repaired. A couple days after we got the car back the low tire light came back on. I called the shop and they said "oh yea, there was a note saying that the wheel had a damaged rim and wouldn't seal." Not only did they up sell me an alignment but they didn't do the 1 thing I came in for and didn't even tell me that when I picked the car up. I took the wheel off and sprayed it with soapy water. TURNS OUT THAT THE RIM IS FINE. THE TIRE HAD A NAIL IN IT AFTER ALL. I got a kit and repaired it myself. What a waste of time and money that experience was.
-
June 2023 by Tiffany Lee
they helped patch my tire that was leaking air free of charge. they fixed it and called me back in a timely manner. i would definitely come back here!
-
June 2023 by Rhonda Harris
Everyone was really nice! My questions were answered and they were really patient with me. I appreciate them doing such a great job on my car. Will be coming back for sure whenever I need service to my car!
-
June 2023 by Samantha E.
I made an appointment for 6pm. I only needed one tire replaced and I told them exactly which one, on the phone when I made my appointment and when I gave them my keys. They told me I had to wait for 2 hours if I wanted to leave they would call me. Wtf is the point of making an appointment and still having to wait 2 hours just to replace 1 tire? Anyway. They got done, gave me my keys and completely screwed it all up. Replaced the wrong tire, then had to come back inside and they acted like it too much work and tried to convince me that it was fine. THE TIRE THEY WERE SUPPOSED TO REPLACE HAD A HUGE BULDGE in it that could've blown any second. I refused and made them change it. Inexperienced and rude. I'll be going next door for now on
-
May 2023 by John Gilbee
Had a nail in my tire. Staff would only fix it if I took the tire off myself and dropped it off over the weekend, so I did. When I picked it up on Monday I noticed the rim had deep scratches all the way around from the tool they used to put the tire back on. Scratches won’t buff out.Showed the damage to Chris and no questions asked, sent the tire out to be refinished. Looks good as new now. Solid business
