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February 2024 by Karen Gaines
This was the worst banking experience of my life when I walk in and spoke with the teller I feat like I was in the twilight zone the way she look at me was as if to say how dare you cone in here with a appointment I am not sure what her problem was but i did not like it where did they get these rude and lazy people from whoever the branch manager is they need to be fire so finally this man teller comes up and ask me what I wanted as if he was doing me a favor he also had this disgusting look on his face so he looks my account up and I was so upset by the way he was talking to me that I told him that I don't like the way he wastalking to me and left so yes I wasted my time I have a very busy life and could have been doing something else now I got to take time out of my busy schedule and go to another branch and he was happy I am so sure of it because he just didn't want to do any paperwork this branch needs to be close I wish I would have read the reviews before I went here never again don't waste your time here all I was trying to do was close a estate account that's it
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December 2023 by JS Review
2023-12-21 - 5 StarsAs always the staff at this location are always pleasant. Was greeted as we walked in and headed to teller as there were no other customers inline. Able to do the transactions without issues. Picked up a copy of the Independent and was greeted as we left.
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November 2023 by Victoria White
A while back I went in and asked to open an account. They told me to do it online. They could have had a new customer had they helped me. When I tried online it wouldn’t work. Why do banks see you walk in and tell you to go do it online. They weren’t even busy.
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November 2023 by Trevor Danowski
Chase, not the greatest. But the people in the bank are helpful and good folk ??
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September 2023 by Glenn Shaw
Drive up sucks been sitting here since 3.58pm now 4.07 pm and haven't moved. Manager appears to be standing inside justarms back and forth and not helping get line i sidemoved out faster, now 4.12pm and haven't moved,at 4.18pm.finally went inside
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August 2023 by DRIFT PRO
I have banked here for over 20 years with no problems. I have all my accounts here including my mortgage.
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June 2023 by Owen
Assistant Manager Leslie Atkins will not provide service to those of the transgender community and will violate your civil rights. Steer clear of this branch at all costs.
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May 2023 by A World of Relaxation
Worst business experience I have ever had. I have been banking with chase since 2012. Today I had an appointment to open second business account. I waiting over 20 minutes for scheduled appointment no one knowledge me or asked me if I needed help. Before leaving I told the cashier to have the banker call me to reschedule Due to the other appointments I had set I couldn’t wait any longer. There were other customers that were there before me who also didn’t get any help. This location needs to find different ways to service its customers and potential customers more efficiently. I called my contact at Huntington bank and open my account there.
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April 2023 by Chris T
Cant get anyone on the phone here. Repeated issues and waisted time. Taking buisness elsewhere. Wow.
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December 2022 by Linda Bohlender
I have been in this branch on 3 separate occasions, and that lousy bank manager told me they can't help me with any problem I had. I know better.The line is back up to the door and he will not help his employees. Replace this guy please.
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December 2022 by Alicia Pulley
I've been a customer for almost 35 years and they understand my disability and have done their best to accomodate me so we can do business.
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April 2022 by BNGO USA
I used to like this location few years ago but after the changed the business banker I stopped going there. I think he is unfriendly and lack great communications customer service skills. I prefer the one on Whittaker , Ypsilanti township and I think the Belleville location deserves better and more knowledgeble business bankers.
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April 2022 by Tatanka Iyotake
Poor service, went to my credit union.
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March 2022 by Keira Carpenter
I don't know where to start, I can't believe I trusted this bank with my money on top of that they are the most disrespectful, degrading most attitude filled group of individuals I've met. I started banking here in November still don't have a card, waited last week on the phone for an 1hr and 15 minutes for Larry to get on phone treating me like a bother to wait to talk to a new manager and for Leslie to seemed stress when nobody at this bank can help me. They are rude unprofessional and gave chase a really bad name in my eyes. Can't wait to go somewhere where my business is appreciated!
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February 2022 by Keira C.
I don't know where to start, I can't believe I trusted this bank with my money on top of that they are the most disrespectful, degrading most attitude filled group of individuals I've met. I started banking here in November still don't have a card, waited last week on the phone for an 1hr and 15 minutes for Larry to get on phone treating me like a bother to wait to on. To talk to a new manager and for Leslie to seemed stress when nobody at this bank can help me with anything. They are rude, unprofessional, and gave chase a really bad name in my eyes. Can't wait to go somewhere where my business is appreciated!
