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January 2024 by Sherry Johnson
One time my nails started peeling the next day, They fixed my nails and even did a color change at no cost, I get fast but quality service. Staff is always friendly from beginning to end.
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January 2024 by Sarah
The owners & employees are so fabulous I would drive an hour past dozens of nail salons just to come here.
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November 2023 by Zheni Cherneva
Amazing customer service, prices are more than reasonable & their environment is very clean. I haven’t gone to a salon in years and started doing my own nails due to the constant disappointment when going (either service, cleanliness or customer service) & these guys have once again allowed me to enjoy getting my nails done. Not to mention, I showed up an hour before they closed and wanted a full set & my daughter got a gel manicure. LOVE LOVE LOVEEEE THEM! The picture is of my nails after TWO weeks!
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October 2023 by Heather St.Amour
I have been coming here for about a year because the other place locally declined in SERVICE. Things went well for the first few months at this place. When you walk in you do not get a friendly vibe to start, they will do your nails rush you out, and then when you return a few days later because your shellac is peeling off they act like it’s your fault and that you are inconveniencing them by coming back in. I had my nails done a few weeks ago and it began to chip in two days, so I went back and they reluctantly fixed them. And then two days later it’s chipping again. They do not take pride in their work at all they are cogs in the machine. Customer service out the window. I work too hard for my money to give it to a business that does not care about my satisfaction. I highly recommend you avoid this place.Belle nails has very nice people but their product does not last either. So I tried Expert nails on Belleville Road and I could tell instantly when I walked in the door the vibe was completely different much more friendly and welcoming. I can’t speak on how my nails will hold up because I just had them done yesterday. Avoid this place. FYI they charge $20 for a mani. Other places $12!!!! Very overpriced.
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September 2023 by Debie Gurkin
Always do a great job
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August 2023 by Ann Baskin
Lele did a wonderful job on my nails, and she was very helpful with my designs.
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May 2023 by Rachael Brisbane
I've gone here for many years she just for the location and convenience, but they are not worth the five minute drive. I get my nails dipped and frequently get it done out of town or other places due to my job. Hardly ever have issues with breaking, but with them, I do. This last time I hade FIVE nails break in less than a week, and when I came in they not only tried to blame me, they tried to charge me to redo everything. Said I must have "hit my hands"I think I'd know if I hit my hands on anything. I should be able to go about daily living without nails cracking, especially when I don't have that issue without other places. I've seen them be very rude to customers. There are just too many shops to deal with this.Take your money where they do good work, have some accountability, and appreciate their patrons.Services: Manicure
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March 2023 by Shelby Martin
Great service. Everyone is nice. Quick service.
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March 2023 by Diana Polocoser
If I could give them zero stars, I would!Absolutely no customer service!! They are impatient, rude and rush through their work! Went in for pedicure and they barely scrubbed my feet, I still have calluses!! I will never return to this establishment and I recommend people go somewhere else. Prices are too expensive to have no quality experience.
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January 2023 by Holly Parks
I got a pedicure and manicure. Gel for both my hands and feet. Three of my nails popped off within a week after getting them done. And within three weeks the gel on my toes already began to peel off. I paid $130. I would not recommend this place.
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January 2023 by Donna Herring
Brendan is awesome I have a nail tech I’ve been going to for 25 years but when she’s on vacation I always go to BrendanService: Acrylic nails
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December 2022 by Samantha Guyah
Line out the door in the morning but no staff to seat customers, who then began to ARGUE over who is first. Not the vibe you want for an early Saturday morning pedicure trip. Trust me.
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November 2022 by Brenna Bower
They're always rude, they act like they're doing u a favor by doing your nails. Felt rushed, an my nails looked horrible..Service: Acrylic nails
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October 2022 by Jessica Payne
Only reason to ever go here is if you want fast, quick, in and out service. No issues with fill ins. Pedicures are rushed, not relaxing, no massage that normally comes with any pedicure. Go to Northwest Nails in Westland! Lele the woman owner adds on extra to your card when you check out! More than the 3% fee that is posted, so make sure you do YOUR OWN CALCULATIONS. My service was $43, she swiped my card, then handed me a receipt showing $46.52… 3% should have only been an extra $1.29…if she can’t upsale you on services she is not happy.Services: Gel manicures
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October 2022 by Bold Office Manager
I went in to get a fill and decided I was going to just have my acrylics removed. The lady was visibly man when I didn’t want a fill. Started ripping the nails off and I let her know more then once she was jabbing under my entire nail with the metal clipper. She didn’t even remove them all or smooth them out. I clearly will be getting more on in the future but they lost any business of me coming hereService: Acrylic nails
