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December 2023 by BlurryVEVO
This place cheaped out with the materials used on frames. The first time I received a pair from these guys, I could bend, flex, and manipulate the temple pieces however I wanted. Though these movements were not intentional, I am just giving you a picture of the flexibility of what used to be legendary engineering. Later along the line, I left them in the street and the only force that could destroy these frames was a 16 wheeler trailer. I went on to purchase a new pair. Long story short, they are broken. What caused this? I don't know. They just fell apart on my face. I will never give this sorry excuse of a business another penny. Good employees though.
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August 2023 by Misty Fortner
If I could give 10 stars I would! I woke up with an eye emergency (corneal abrasion). I had never been to this office before, so I was a bit nervous calling with a problem being that I was not an established patient. The staff was absolutely AMAZING! They listened to my problem and asked if I could come in within the hour. Everyone was so professional and empathetic. The dr showed sincere concern and made sure I understood completely what was going on and what needed to be done. I truly can’t wait to use My Eye Dr for my entire family and our vision needs! Thanks so much for being FANTASTIC!!
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July 2023 by Kattie Lechel
Staff is incredibly rude and unhelpful, I called to see if my son was eligible for a new pair of glasses today (July 10th 2023) and was met with an attitude and all of my questions were unanswered/ignored to the point of frustration. This has been a reoccurring issue with this office.
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July 2023 by Hawk Eye
My first time here, I absolutely loved this location. Everyone was so friendly and welcoming especially (Blue) she helped me a lot. I would definitely recommend this location.Thanks!
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June 2023 by B Smith
I've been going here for a few years now. I have to say that this place has the most INCOMPETENT staff of any doctors office I've ever been to. EVERY SINGLE TIME I've placed an order for contacts they always mess up my order. Dr Lesnick was also kind of rude the last time I came in. I will be finding a new eye doctor when it's time to order new contacts. Unless you are looking for a headache, I'd go so where else
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June 2023 by Rene Strickland
Stop in last week to see if they could fix my glasses that I sat on. Gentleman there tried could not do anything. So I ask if they take Medicare and the receptionist right away says no. I said well you are in my provider book. The gentleman looks it up and says oh yes we do. I made an appointment for today it took less than 10 minutes for the lady doctor to do my eye exam. After waiting 20 minutes after my scheduled time. Will not be going back.
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May 2023 by Tamara Reeves
I simply love the staff at MyEye Dr. The staff is truly amazing and Sam makes me laugh every time!!! Thank you for another great visit!!!!
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April 2023 by Tiffany Graham
If I could give negative stars I would! Everything started out great! Like any other place. Eye exam, dr was nice. When we got out and picked out a frame. Sat down with a very nice girl, she even fixed my sons old glasses for him. She told me the frames would be a little out of pocket. No problem. She then told me that the retinal exam was extra. Why are they charging me for something I didn’t need or want to pay extra for?? The other lady at the desk stepped in with her crazy eyes and told me that I signed for it. I did not sign for that exam. I signed a paper saying insurance may not cover some things. No problem right! NOOOO! BE CAREFUL WHAT YOU SIGN AND ASK QUESTIONS FOR WHAT YOUR INSURANCE COVERS. She then said she will be billing me and in the same breath told me to never come back. Which is fine because I wouldn’t want to give my business to any place that swindles you out of money for something YOU DIDNT EVEN ASK FOR OR WANTED!!!! Do better! Make it known that your charging extra for an exam you know isn’t covered by most insurances!!! And if I get billed or charged in any way after having been denied the prescription and told to never return, I will be contacting a lawyer!
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February 2023 by Vena Martin
First of all, they misplaced my new patient file when I arrived making it a long wait for my appt. Secondly, when I called regarding my eyewear not being of any help to me the lady on phone Deborah told me there was nothing they could do because it had been 30 days or more. I understand policy but replied “it sucks for me that they can’t be of no help.” Deborah said “Have a great day”and then hung up on me. That is very rude and unprofessional in my opinion. I called back and told her she would be getting a bad review and she had a rude demeanor even during that brief call. The eye doctor I seen was very kind and professional but unfortunately the solution I needed for eyewear was unsatisfactory for me. Therefore, I give this office as a whole only 1 star.
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February 2023 by Kearsten Little Ankofski
Staff is so rude. Was 5 minutes late r my car was frozen and she cancelled my appointment and just slow blinked at me when I tried to reschedule.
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February 2023 by Sheila H.
They run tests that your insurance doesn't cover even if you don't sign for it then they try to charge YOU and threaten to put you in collections for their MISTAKE. I highly suggest you contact SVS Vision on Belleville Rd, they are much more professional.
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January 2023 by Carolynn Lofton
Thursday, December 15, 2022, I walked into myeyedr 6 minutes before closing time for service. Ethel, Alex, and Kae were so friendly and understanding, making me feel comfortable. Also, I love that they offer online appointments. Dr. Lesnick is the best. He’s been very knowledgeable and thorough with my eye exams.
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December 2022 by Carolynn L.
Thursday, December 15, 2022, I walked into myeyedr 6 minutes before closing time for service. Ethel, Alex, and Kae were so friendly and understanding, making me feel comfortable. I love thay they offer online appointments. Dr. Lesnick is the best. He is knowledgeable and thorough with my eye exams.
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November 2022 by Emily Boswell
My husband and I needed a new eye doctor after moving to Belleville and decided to check this place out. What a great experience. We had to bring our one year old son with us, and I was nervous to have him with us. Everyone was so welcoming and kind and helpful. No one made me feel like he was an inconvenience. I know this wouldn't have been the case back in Grand Rapids. We'll definitely be coming back and I'd recommend them to anyone.
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November 2022 by Ron TOLBERT
My eyedr has very affordable prices I will say that but their service is bottom tier.Ordered glasses for myself earlier this year they had a problem with the lab glasses didn’t come for a month. Had to call back up there just so they could get things straightened out.But folks that’s not why I’m writing this message today. My youngest daughter needs glasses and we ordered hers earlier this year they never even put the order in. So after two weeks we called back up there and had to resubmit the order.Fast forward to 10/4/2022 my daughters glasses break and we need to order new ones. Haven’t heard anything from them so I called them on 10/27/2022 and guess what?? My daughters glasses were never ordered. DO NOT GO TO THIS PLACE VERY UNPROFESSIONAL AND SERVICE IS BOTTOM TIER.
