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December 2023 by Daisy L
Garrett helped me at the desk. Unfortunately i have a medication that was on high demand, but garrett was patient and understanding with me. he then gave me an estimate on when it could be filled and he helped me so much. such a sweet young man who is so compassionate and dedicated to his job. all pharmaceutical employees should be just like him!
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October 2023 by Dan Fink
Every time I come here, I think of the Snickers commercial because I know I'm not going anywhere for awhile. Something has to be re-processed every time to make it right...and it takes forever for them to do anything. Done with this place. Going back to Meijer.
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September 2023 by Larry Zuckett
The pharmacy here is totally screwed up and they have a bunch of numnuts behind the counter that don't know whatc they are doing. I scheduled a Covid and RSV shot for 7:30 p.m. and was there qtr after 7. The line for the pharmacy pick up and drop off was 10 people deep. In 10 minutes not a single person checked out and the line never moved. Take your business elsewhere.
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September 2023 by Felicia Holmes
I previously brought a prescription here but unfortunately they did not have it so it was filled at Ford Rd. When it was time for a refill I selected this location to fill the prescription. I received a call it was ready so I went to pick it up. Unfortunately the pharmacy tech couldn’t locate it. I provided the number and she said I didn’t have any prescriptions ready at a Walgreens. The odd thing is I’m looking in the app and I see it’s ready for pickup but it doesn’t show a location.Here’s a tip for the employee and management. As a former pharmacy technician I would’ve taken the prescription information and searched the system to locate the prescription. Then I would’ve asked the customer if they’d like to pick it up at the other location or I would see if I had the item in stock to fill it for them. That would be good customer service.
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September 2023 by Patricia Campbell
I have been getting a script filled at CVS for a year in a half, but due to manufacture shortage, I transferred it to Walgreens after they said they had it. When I drove to pick it up, The tech told me I needed a prior-auth, which I never had to do for CVS because my insurance did not require one. I was not going to bother my PCP for paperwork that I knew was not necessary, so I transferred the script back to a different CVS that was able to fill it for me with no prior-auth requirement. This leads me to one conclusion; Walgreens and their employees are determining what meds they are WILLING to fill, and are interfering with patient care. The fact they are hiding this by using a false pre-auth excuse is shameful. This is a very troubelsom problem, so I recommend people take their prescriptions elsewhere.
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August 2023 by Just Barb
I am 63 I am in pain. I have arthritis and this pharmacist acts like I'm a crackhead. If someone is waiting they are waiting and push them through 1st! She's a mean person! I got new insurance going somewhere else!
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August 2023 by September Schultz
Pharmacy is slow, rude, and has given me issues every time I’ve come here. I do NOT recommend using them if you don’t have to.
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May 2023 by monica cash
DO NOT USE THIS PHARMACY. The pharmacy staff is extremely rude and lazy. I have been trying to get my birth control for an entire week which they kept making me call back my doctor and insurance because I needed this before I trip, and somehow they sent it to the wrong place. After doing everything they claimed I had to do to fix this and calling back and forth to them my insurance and the doctors office. The day I was leaving they still did it wrong and claimed I needed to pay full price for the medication for only 1 month supply. which I NEVER have had to pay for this in 10 years. And I ALWAYS get a 3 month supply. I have never experienced such awful service from a pharmacy staff in my entire life. And still never got my medicine before my trip. thank god I didn’t have a serious need for this. I feel bad for anyone going through this who desperately needs their medication.
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May 2023 by Deb Evans
Use it as a local convenience store when I don't want to wait on a long line at a big box store. Their brand of paper products are great & so is the price!
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December 2022 by Samantha Larsen
There was an issue with a FedEx delivery of my med, but Christina, a very sweet pharmacist, helped me out! She explained the process for the refill, and gave me a heads up that it may look scary price wise, but that is due to putting through an insurance claim with FedEx. She was very helpful, and apologized for the meds not getting to me! Honestly, Christina turned the situation around for me! Thank you!!!
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December 2022 by Patrick McHugh
This place employs ignorant bigots, and the store manager clearly refuses to do anything about it.
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October 2022 by Mary Gies
This is the dirtiest Pharmacy I have ever been in. Drive in staff using customer's name on speaker and identifying meds that the customer was obtaining. HIPAA violation.
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September 2022 by Fally Fal
I'd give 0 stars if I could. During a national shortage of a widely prescribed drug I couldn't get information on their stock status. People can't afford to just drive around and ask and with the implementation of digital prescriptions you have to have a doctor actually send over a prescription, so it's absolutely NECESSARY to be able to get this information. This is why people are leaving chain pharmacies. I was hung up on when trying to ask why this is a policy during this time. Don't worry, I won't make the mistake of trying Walgreens for ANYTHING again.
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August 2022 by Dr. Rita Gordon
I used their FedEx pickup location and they refused the shipment! I found out from the FedEx driver the staff said they didn't want to deal with boxes so they told him they wouldn't take it. I talked to the manager who was no help. I had to chase down my packages for 3 days. Finally, I was able to get them delivered to Dollar General in Belleville and they were wonderful!!!
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August 2022 by john joe
This Walgreens is by far the best Walgreens i’ve been too. Very kind and funny employees. The employees do an excellent job at cleaning as well.
