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February 2024 by Penny Killebrew
Very Poor customer service at the Benton Harbor location. The manager is rude and displays false advertisement of products. Sign posted in window for Lucas fuel treatment 2 for $9.99. Manager refused to honor posted sale price (which is illegal and false advertisement) after it was brought to his attention he told me he did not care about false advertisement….so.so sad and just plain ignorant. He did not honor advertise price.
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January 2024 by Armentha Williford
Didn't have what I needed but gave me some good advice.
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January 2024 by Nanny
Customer service nice
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January 2024 by Walter Ramirez
Man I love autozone they know how to treat there customers right and giving advices and parts I feel very welcomed here … there’s a Hispanic guy there he’s very helpful too
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September 2023 by Leanne Adams
THANK YOU, JASON!!!! I came in and bought a new steering wheel cover for my Jeep Wrangler. I had purchased the original one from you about 5 years ago. I was having great difficulty getting it on. I was not strong enough to do it myself, after a recent hand surgery and months of hand therapy. Your guy Jason came out and helped me. He was fabulous, courteous and quite frankly: because of his EXCELLENT customer service, I will remain a loyal customer to this store for all of my automotive needs.Leanne Adams -Customer Services Department Head, Mental Health First Aid Instructor and Crisis Intervention Trainer for Riverwood Center for The Berrien County Mental Health Authority!
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September 2023 by Steven Cobb
The manager was very confrontational and accusatory when I was trying to make an exchange for products I needed will never return to that place of business
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August 2023 by Kyle Browning
Literally never have had as good of service at an auto store as I had from an employee at this Autozone today. A fellow named Sean M. helped me with a problem I was having with my battery. He was super thorough, attentive, patient, and friendly. He was eager to come out and look at the car himself, helped with replacing some small parts, and offered to check the battery health after we got the problem sorted out. No pushiness, no avoidance, just a genuine, stand up dude. Thank you again Sean!
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July 2023 by Amy Csajaghy
Had major tire problems on a Sunday, trying to get back to Chicago. No one open to help. Tried AutoZone and Sean at the check out went out of his way to find a mechanic that would come to the store to replace my tire. Thankful there is someone like Sean in this world.
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July 2023 by Mahala Bacon
Had what I needed and fast to check out.
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May 2023 by Art H
Great place very poor management, manager only worried about his appearance to staff customer are treated rudly
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May 2023 by Junior Lopez
Best place to trust helped me with my turn signal issues
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April 2023 by Sherry Kehn
Autozone will always be the place we go to for our oil and just basic to major car needs. All staff on deck is knowledgeable and willing to answe every question and very polite
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April 2023 by Darla Taylor
Nice people ,very helpful with parts u need
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April 2023 by Kyle Krauss
Sean is the best very helpful thank you again
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February 2023 by Celia Cruz Velasco
Thank you gentlemen for helping me and welcoming me to your state