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February 2024 by Prayin' Piscean
The post pandemic staff are on a missionto destroy this branch and have it shut down. Idk what happened but I'm closing my accounts and moving on.
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January 2024 by Jalil Ahmadov
ATM doesn’t work
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November 2023 by Troy saffell
Great tellers and speedy service
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June 2023 by Rodrigo Alvarez
Front desk people are always in a bad mood
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December 2022 by Kd Patel
1 wire transaction took 2 hours and 45 mins.?
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October 2022 by Andrew Burch
Skip this location and go to the St. Joseph location for real service. No lobby ATMs, long line on the drive up ATM, inattentive staff that is totally clueless how to provide basic service on checking accounts.
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August 2022 by Art H
Stoped at bank yesterday to make a large deposit and to set up checking account, went up to counter and was greeted by Natalie, I explain what I wanted to do she was scratching her head and working her private phone at same time she then asked me again what I wanted and again I repeated it. Shehow I wanted to expand my banking needs and add a large check looked at other teller and laughed at me. I asked to sit down with someone to explain my needs. She then became a little loud while again playing with her phone. I then said goodby turned around to walk out. I could her her laughing. I just baried a family member the day before I was really destroyed by this unprofessional transaction therefore monday I will close my account.
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June 2022 by Robin Kennedy
Little slow today, 11 minute wait on just my cash deposit???
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March 2022 by Crystal Olijar
Their tellers don't know how to cash savings bonds. (Not just one teller...all of them working today). LOL Go to St Joe or Stevensville. They understanding all the aspects of banking over there. Benton Harbor does NOT. :(
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March 2022 by Jay Bale
Dominique provided superior service to me.
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September 2021 by Kristen Bus
St Joseph branch is much much better! I went here to change my last name on my account and had my changed driver's license and social security card and was told I needed court documents as well(which I knew was inaccurate). So I went to st joseph and they told me I definitely did NOT need court documents and got it changed for me right away.
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June 2021 by Nate Bodtke
Always take care of all my banking needs. Just went in to get a cashier's check and they took care of me very quickly. Last summer I had my debit card stolen and it was all resolved very fast. It's nice to have confidence knowing that my money is protected. All the staff that works at Chase is very friendly. The staff will always greet me almost the instant I walk through the door. "Welcome to Chase" always makes me feel better.
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August 2020 by Lee Tennison
"We cash any check drawn from our accounts". 8$ charge for a 70$ check. F U
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June 2020 by Miguel Cardoso-Diaz
Ive been banking with chase since old national bank bought bank of america. It did not only fit my needs it replaced bank of america in every single way. Thanks chase.
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April 2019 by Taylor Michael
They helped me cash a bunch of savings bonds after I went to 4 different banks and I don't even bank with Chase. They were very patient and helpful! Life savers!
