-
October 2023 by William Dawson
Cricket, I use my phone daily, great plan for now but soon no more cricket Cellular, gotta go else where
-
September 2023 by Lizbet Acevedo
You should give Jazmine a raise she did an amazing job!!! Really like your store too!
-
February 2023 by Raymond Wadkins
Went with a friend I've never used cricket wireless but from what i seen they have good customers service and very knowledgeable about cellular service
-
October 2022 by Robert Kelnhofer
Worked with Sindia getting my phone service straightened out. She did an excellent job and never gave up when my other provider would not give up crucial information we needed, even though I could no longer receive that providers signal at my home. Thank you Sindia and Cricket for your excellent work in this resolution.
-
June 2022 by tterry hall
They're nice and always helpful
-
March 2022 by David
When they recently dropped 3g service my phone stopped making calls and incoming would not ring but went directly to voice mail. After exhausting all the online troubleshooting options and before doing a hard factory reset I drove to the local Cricket store thinking it might possibly be a sim card problem. They turned off the 3g/4g and then turned the 4g back on. Problem solved.No apology for my waste of time, inconvenience or the expense of making the trip to their store. I felt they could have given me a heads up text before hand with instructions to make the simple few taps in the settings myself.
-
January 2022 by Julia Mccomb
The young lady that helped me 12/23/21 went above and beyond in helping me set up my new phone. Sinda R has excellent customer service. She solved my pin number problem so I could get the new 5G phone. As a senior lady I sometimes forget information she was so patience. I truly recommend this Cricket store to all.
-
September 2021 by sarah dumont
Giving this a 1 star cause I did not visit this retailer
-
July 2021 by Claudiette
Good customer service @ benton harbor, guy very helpful .. causr cricket is making some changes and probably not supporting a lot of unlocked phones , i wont give it a 5 star rating. They trying to make you buy their phones and i dont like that. Other than that for rn ..they good.
-
March 2021 by Judy Stafford
This is the first time this place asked for my review. My husband and I bought her phones from this location approximately 4 years ago. The lady that worked behind the counter was very nice, very professional and she really knew what she was doing. a Mexican lady but I do not remember her name. this past Saturday my husband and I came in and unfortunately the lady working at the counter had no idea how to help us with her phones, or with purchasing a phone and how to transfer things from one to the other phone. She was very friendly and professional, however she didn't seem to know much about the phones nor the service. I think that she should have been trained properly, or at least have some form of a list of instructions or some kind of guide, to help her to be able to answer customers more thoroughly. We ended up leaving, and not purchasing the new phones that we wanted to get because of lack of knowledge with your employee.
-
June 2020 by Lois Yetzke
It was a very good experience for me Tommy was very helpful and everything was great I'll be back
-
November 2019 by Mike Jones
Took 30 minutes to get a pizza workers just sat in the back gossiping there was no organization probably won't go back to Little Caesars in Benton Harbor again happens every time I go there very unclean and unprofessional about handling food
-
April 2019 by Iskandar Jalilov
Nice store, professional staff and affordable prices
-
July 2018 by jim voss
Horrible customer service
-
March 2018 by juan manuel caballero torres
Esta perron
