-
September 2023 by O'Neal Excavation
Never there at posted time of 10am have to jump through hoops to get something fixed never get a returned call the salesman called demanding times I was there or called stating I never called but every time he didn't answer I called another branch so he was very unprofessional on the phone he stated I never called or showed up but it's obvious I had been there they have cameras to see for themselves would never recommend unless it's your absolute last resort
-
October 2021 by Laura Oatsvall
Trevor from their Kalamazoo store helped me finalize the purchase of my car at the Benton Harbor store. He also helped me secure car insurance after having a lapse in coverage. He was extremely helpful & knowledgeable of the business. I'd recommend purchasing through Trevor.
-
August 2021 by charles anderson
This is the right place for anyone with not the best credit to get a car its hard when you dont have the best of credit but this place can help with just that i highly recommend express auto in Benton harbor they have nice cars that are affordable and the sales manager dylan is really understanding and helpful he helped me into a car the same day i went !!!!
-
July 2021 by Drew Noble
I mean they did put me in a super fly whipp on rims that i can afford.. so i guess they ok...lol
-
May 2021 by Laura Perry
Trevor from their Kalamazoo store helped me finalize the purchase of my car at the Benton Harbor store. He also helped me secure car insurance after having a lapse in coverage. He was extremely helpful & knowledgeable of the business. I'd recommend purchasing through Trevor.
-
February 2021 by Daniel Belanger
I had come to this location just to do some browsing and have some questions answered. I was helped by a gentleman named Dylan. He was kind, patient, and very helpful. Ive always been told to be careful of car salesmen before, but as long as he helps me again im sure i wont have anything to worry about! Cant wait to go back and get a car!!!!
-
February 2021 by alexandria Barclay
Very impressed with professional staff and customer service!
-
November 2020 by B Flie
My car had broke down and i needed a car ASAP! So i call express auto! Everyone was super helpful in helping me find a car that works best for my needs and budget! They even stayed after hours to make sure everything was all set! I love my car and i would definitely would recommend them to my family and friends.
-
November 2020 by Mychele Margiotta
Colleen is great, efficient, and friendly. Provided timely answers and got us situated! Thanks Colleen and Andy!
-
November 2020 by Brandon Johnson
Everyone here is amazing and personable!
-
September 2020 by Kim Novak
I make my payment every month back in may you said I owe 2000 I make my payments every month and every month you still say I owe 2000 should be going down that means your pocket ing my money so I'm getting ripped off if this doesn't get fixed I'm talking to a lawyer and suing you just because I'm. On disability doesn't mean you can take advantage . Mrs Novak
-
July 2020 by Erik Hook
The manager at this store is amazing! Oddly enough his name is Erik!! Super helpful and friendly!!!! If you need a car go see him!
-
July 2020 by hailstorm
Super unprofessional. Don’t know how to get back to customers or answer the phone. If you can get in contact they’ll stop replying or if they answer the phone, they’re super rude.
-
July 2020 by Joshua Smith
I don't know how charging $11,000.00 for a 2000 ford ranger help family's with bad credit. That's you taking advantage of someone already in bad shape. You could bankrupt a family for a junk vehicle. To have a family paying you for life. That makes Express Auto a non reputable business in my book. And the owner/operator a crook. If you a salesmen at express auto, ask yourself if you want someone to take advantage of your child, niece nephew or family. Like your taking advantage of those less fortunate.
-
June 2020 by Angela Matson
Just helped my son buy a car today and Shelby was absolutely awesome. She made the buying experience extremely easy.
