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April 2024 by Ashlee Williams
This does not seem like an adequate amount of turkey for an 8” Turkey Tom. This is the second day in a row I’ve ordered this sandwich and they were skimpy on the turkey both times. I complained, the employee said the portion was correct based on the meat being pre weighed. He also showed me the portion size they usually use, which consisted of three pieces of meat. They made my sandwich with sloppy scraps and it barely looks like 2 slices altogether. I’m irritated and not happy with the customer service I received today because no resolution was offered. I do not plan to patron Jimmy John’s in BH again. That’s unfortunate because I order there frequently and I don’t normally have a problem.
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March 2024 by joyce vierck
Very friendly and food was ready for pickup
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March 2024 by Libby Lemson
Love the convenience of the app, but what is the point when I get tuna salad soup on bread? No cheese, no lettuce, just all condiments. I asked for customization, I guess that will teach me.
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January 2024 by Jeff Key
25 minutes for three small sandwiches. Five people working, place empty, almost no one going through drive through.
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January 2024 by Brian Boyd
Great!
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January 2024 by Sharon
This place is not fast at all anymore. Nobody greets you at all. They just ask you for your order, no good afternoon or good evening or may I help you. When you get to the window, they open the window and just look at you and stick out their hand they don’t say welcome, or tell you what the cost is or anything hardly at all. Then it takes forever to get one sandwich when there’s nobody even in line. Then to wrap it up, these rude young people that they have working there never say thank you or come again, or have a good evening… Nothing. This place really has gone downhill and sucks. I don’t know why the employees have to act the way they do these days. It’s completely not called for and I hope management does something about the negative reviews.
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January 2024 by Allene Smith
Good sandwich and friendly staff
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December 2023 by Tom Cozzens
As always, freaky fast, online order and drive thru pick up is
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December 2023 by Mickey Crenshaw-Curry
Wonderfully clean store, they work fast and efficiently, love the manager Kimmy always helps out!
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November 2023 by Agnes Audebert
I never received my delivery order, got the run around from the store & corporate only to be offered some coupons. Customer service is non-existent from this location.
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November 2023 by Janice Dawson
Best sandwiches so my weekly visit is very
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September 2023 by Kimberly Miller
Clean and happy environment! Friendly service and great food!
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September 2023 by James O'Halloran
No bathroom, no place to sit down, slow service. Bad.
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September 2023 by Ben Kunst
I placed an pick up order and arrived at the this location about 20 minutes after my order was placed. At any other Jimmy John's, this would be more than enough time. I told them that I was there and that my order would be after the next online order was processed. As I waited 20 more minutes, I saw 30+ vehicles go though the drive through and numerous walk-ins get their food ahead of me. I asked about my order and they said they would be begin working on it as several more customers from the drive through were served ahead of me. It was clear that they were just randomly grabbing tickets and you could see them mixing the tickets around instead of making them as they are printed from the order machines. After 10 more minutes, I told the manager what they were doing and he said they were just short staffed. The issue had nothing to do with staffing, just incompetent people not following a process with zero experience in customers service. I will never be coming back to this location.
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September 2023 by Lisa Hemmerly
this is the second time I’ve gone to this location where I have waited over 30 minutes to get a couple subs what happened to freaky fast? there were a ton of employees just standing around looking at me. for how expensive the prices have gotten too there’s no reason I needed to wait that long. I could have gone to the grocery store and made a sandwich faster.
