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October 2023 by aram nikitas
The team at Lake Effect really stepped up and helped me out to save the last few days of the season. My XT24 has been great, but when it developed issue with a water pump, they really helped me out. Tyler and his team went above and beyond to get my boat back up for me quickly.
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June 2023 by mitchell garrow
Keep an eye out for their drivers. Had one whip into our lane of oncoming traffic and block most of our lane just to try to get to the launch instead of waiting for traffic to clear.
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August 2022 by Tim
Fantastic service! We rented a beautiful pontoon for the day and had a blast. Dorine and Todd were a pleasure to work with. Thank you. Hope to see you soon. Will definitely use them again!
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July 2022 by Kathy Strand
Awful does not describe them.They cant or wont even honors boats they sell you.The people and customer service is non exist!!! Stay away.Dont even let them store for you!
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August 2021 by Robert Deters
We have done business here for 20 years and have found them to behonest and good to deal with. In the fall they pull our boats out, winterize them and put them in our garage. We have also purchased two watercraft here and were satisfied with the purchase. Yes, Covid -19 did cause some service problems for them, but also for many other businesses that couldn't find people who wanted to work.Bob & Mary Deters
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July 2021 by Andy Stackevicius
Received boat with missing futures that I paid for and then was lied for 2 months about when they going to correct thatShop = jokeOwners = not even existManagement = no managementSales = only need your money
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July 2021 by ab ab
Just got 2 Chicago dogs for $10... was no pickle and the hot dog is like a week old. Dont do it.
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June 2021 by Marcos Medina
I rented a pontoon with lake effect and was very satisfied with the customer service. Caleb brought the pontoon to paw paw lake and he took the time to answer my questions and go over all of the ins and outs of the pontoon. The gentleman picking up the pontoon was also very friendly and great at guiding me on to the trailer.I will definitely use them again for my next rental!
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June 2021 by Amanda Deters
Customer service here is a joke. Last year they lost our jet ski cover and key. Last fall we asked them to repair our boat when they pulled it out and they told us they would do it in spring. Now it’s end of May and our boat can’t even be looked at until June. I’d steer clear if at all possible, because they obviously could care less about doing anything for their customers.
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November 2020 by USHANKA SHOW
Some sweet pontoons there
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September 2020 by Joshua H Eisbrenner
Watch out for their drivers!! Almost got hit by one of their guys moving boats and he thought it was funny. So unprofessional and rude! Learn how to drive a trailer and have some respect for others!!
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August 2020 by Kathy DeSalvo
Purchased pontoon and wake boat this year. Tyler was great, explained everything and felt it was a very fair price for both. Very professional. We have used for service on other boats and never a problem. There is a reason we purchased from them and we were not disappointed . Great service. Thanks.
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June 2020 by Ed Galvin
I've been a satisfied customer for 19 years now having three or four boats at a time and depending on Lake Effect for storage, delivery, repairs, etc. Always satisfied. I see a couple of recent negative reviews but I think that we all need to have some patience because with the covid-19 lockdown things really got backed up.
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May 2020 by Soren Ordway
This place has no concept of customer service. Nothing but a bunch of empty promises. Steer clear! I know they are the only place around, but if you are from out of town, go somewhere else! Talk is cheap with these people. Will not be a return customer.
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May 2020 by Geoff Lewis
Had a deal with Tyler for the price listed. Then he increased the price on the website and then wouldn’t respond to me. Never heard from him again after calling him several times. Horrible way to do business
