-
February 2024 by John Mamouzellos
All I can say is WOW. I usually shop with discount tire but went with m &w this time around. Called in Tuesday and ordered my tires and set up an appointment for 1pm the next day. They called at 9am saying my tires were in, showed up around 10am and was out the door by 11am. Alexis was super friendly and helpful. 10/10!
-
February 2024 by ted post
During a routine oil change they found my lower ball joints were bad. They brought me back and showed it to me.
-
January 2024 by James Howard
Great place.
-
January 2024 by Michelle Olson
Amazing service! From the time I walked in and discussed a new set of tires thru the.process of getting them put on I had nothing but fantastic service. Treated kindly, thorough communication. Could not have ask for any better service. Great job!
-
December 2023 by Harmony Rahman
They quoted me well for my tires BUT I was asked for $80 to Diagnose a weird noise in my engine then told almost $1000 for a new water pump. They knew the miles on my car and the make, year, and model. Turns out my car was under Toyotas warranty and I wouldn’t pay a cent, found that out within a 2 minute call to Advanced auto.
-
December 2023 by mike baldwin
I had to blowout on the road on my RV. They fortunately had the tires in stock and was back on the road fairly quickly. The service team there was great. They double checked everything. I strongly suggest you visit them for all your car care needs. Great job! Thanks again guys five stars
-
November 2023 by Ashley Spratling
My truck was stalling for about 3.5 weeks. I took it to Brookfield Chrysler Jeep Dodge assuming they would be subject matter experts(and because I had majority of all of my maintenance and repair done there for 9 years) only to have my vehicle returned to me in the same condition after 3 weeks—still stalling. I was told that I needed a new transmission. So, I got a second an opinion from M&W and after a couple of hours inspecting my vehicle, I received a call with the issue and the cost was not only $800 cheaper than what I paid the dealership, no transmission was needed. Thank you so much to everyone involved, Alexis and the technicians, for the excellent customer service, attention to detail, fast turnaround and proving to me that the dealership technicians are not experts and way more expensive. After my repair work, I received a text from Mark inquiring about my satisfaction, a true example of EXCEPTIONAL customer service! I will be choosing M&W for all future maintenance/repair jobs! Thank you all for making me feel like a valued customer from start to finish! Moral of the story: do not got to Brookfield Chrysler Jeep Dodge. Spare yourself the hassle of wasting money, long wait times and technicians misdiagnosing your vehicle. Just head over to M&W!
-
November 2023 by Noah Goddard
Quick and adequate service. Pricy as usual but for the quality it's worth it. I'm all about helping others know what they're getting into, so any hyundai owners who need an eps calibration, expect around $400-500
-
November 2023 by Mana Kalina
I had a wonderful experience at M&W!On the trip back from Michigan to Aurora, IL, we suspected that the tire air pressure may be low. We stopped at M&W. The gentleman at the counter checked all 4 tires & corrected the air pressure. One tire was so low that if we hadn’t of stopped, we easily could have had a blowout or worse!The man at the counter (Mike?) wouldn’t accept any compensation. He genuinely cared about our well being. Thank you, again!
-
November 2023 by Sita H.
My car needed attention for a long drive back To California. M&W was able to get me in for the repairs needed. Your impeccable service and hospitality was such a blessing to me! I'm so grateful for your honesty and love that I supported a family owned business.Thank you M&W for helping me and my family get home safe.
-
September 2023 by john soethe
Needed special order tires installed on a trailer. M&W was able to order and install them the next day and then followed up two days later to make sure everything was as expected. Great customer service. Will use them again.
-
September 2023 by frédéric Page
I traveled from Canada to Arizona. I stopped here for a repair on my old 87 VW camper van. Welcoming was amazing, listening was serious and the energy to fix the problem was unhoped for, especially because the year and brand of my vehicle.Great place. Grateful.
-
September 2023 by Miles Ashley
The staff was friendly and extremely helpful. The facility is professional, but still had a family owned business feeling to it. Great experience, and I will come hear again.Service: Tires
-
September 2023 by Frank C.
Straight ripoff, don't go here unless you want to spend a fortune for routine repairs! I just went to get my brakes replaced and they wanted to charge me almost 6k for stuff that I didn't ask for. Said I needed my coolant replaced even though I just had that done 2 weeks ago. What a joke!
-
September 2023 by Daniel Sonnenberg
Had a nail in my driver side tire and had a business trip the next day. Aaron was able to get me in last minute to get it patched up right before they were closing. These guys definitely take care of their customers in their community. Very professional and would highly recommend M&W Tire!Service: Tires
