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February 2024 by janice krueger
It's just a trap house thats
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February 2024 by Steve higgins
This place was horrible it has came a long way on improving everything they have a helpful and knowledgeable maintenance staff and it is safe and highly monitored amazing
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December 2023 by Dan Clay
Way worse then red roof across the street they got roaches there place needs to be shut down. Dint recommend anyone stay there!!
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November 2023 by Carly Lancaster
All I can say is wow... Terrible experience and we hadn't even stepped into a room yet. Had booked a room and was told everything was good to go. Then upon arrival get told all of a sudden there is a 200 dollar deposit. I have a service dog for cardiac alert and was told he was the reason. My mother had went inside to ask why there was all of a sudden a deposit... the owner proceeded to scream at my elderly mom.Reported this place to Wyndham and the ADA for discrimination.
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November 2023 by Dawn Distefano
Disgusting service ...refused us a room after driving an hour in snow and rain ...never told us there was a 200 hundred dollar deposit for a SERVICE DOG with all his papers and yelled at me via FaceTime call . We were forced to search for another hotel at 9 at night in a freezing snow storm with a child and service dog ...I am beyond disgusted with this so called business ...shame on you
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October 2023 by Jæ Hært
Arrived at this location on a Thursday and at first I had a few reservations about the place because I have read the previous reviews, but since arriving here I haven't seen a single roach or a single bed bug. The room was surprisingly really clean. ... And I mean really clean..I even did a thorough check before I even let my fiance even bring our stuff in because I have a PTSD association myself with roaches and bed bugs and not a single one insight.... And I personally know from dealing with them years ago what signs to look for even in a motel room... There are none hereMy only complaints are that the AC didn't really work properly and we have a few warm days coming up and it looked like their pool was closed, and that the main door to our room couldn't deadbolt because the mechanism wasn't put on properly.And there's a bit of a step getting in and out of the room.The upsides were we had a main Wi-Fi router in our room and the speed was absolutely amazing for Comcast...The person who checked us in was really nice. Even thanked my fiance for his service as he is in military veteran, we're going to be extending our stay here because it's cheaper than going back to the motel we were at... That other place like to price gouge, especially around the Notre Dame gameAnd it's kind of a plus that we're only 15 minutes away from the beach over at lake MichiganAnd also comparative to the other reviews here. They must have gotten a new owner within the past few weeks... Cuz this place is actually decently priced for the location.Unfortunately this wasn't for business or vacation. It was out of necessity. We had to stay in a motel due to personal events that happened in our livesMy fiance and I even found it funny that we got the same room number as our previous hotel to me that was a sign that things in our lives were about to get better and it's thanks to this motelThank you, Travelodge
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September 2023 by rob herr
If your in a bind definitely not a great place to rent long term, new owner seems to be driven by greed instead of hospitality leaving the weight on staff, haven't seen roaches or bed bugs since the little remodel but the one maintenance guy mark works hard to keep place going and deserves better than what he gets from the place. Since new manager Vic took over it's a lot better, he's a very good guy that cares a great deal about the guests and does all he can to better the place to make sure guests are comfortable and have what they need working 7 days a week doing a list of things that consume 12+hours a day everyday including housekeeping and all around very good and loving guy and his wife as well!
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August 2023 by Alex Ranch
Do not stay here. It's not a motel so much as a transitional housing development. We were on a road trip looking for a moderately priced place to stay in Benton Harbor. We paid over $120 for a room at this Travel Lodge because we thought it would be a safe bet. We've stayed at Travel Lodges all over the country and never had a problem until now. When we arrived their were people dealing drugs in the parking lot and eyeballing our vehicle. The television didn't work and the room was very dirty. Ultimately my husband asked the manager to change rooms and he complied. We moved to a room in the front of the building which felt safer. This room didn't have any blankets on the beds and the fire alarm had been disconnected. The swimming pool is not operational even though the website says it is. PLEASE DO NOT STAY HERE!
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July 2023 by Crystal Kaczmarek
The hotel cancelled our reservation without letting us know. We arrived to check-in and they told us they cancelled our room and they didn't have any other rooms available. They told us we would receive our refund from expedia that Monday. It's been weeks and I still don't have my refund. I've put in multiple requests for a refund with Expedia and they cannot get ahold of the manager at this location to approve the refund. I've contacted corporate office of Wyndham about this and they too have reached out to the specific hotel requesting they approve/process the refund but they also cannot get ahold of the manager at this location. I've disputed the charge on my credit card as it seems this hotel's customer service is completely nonexistent. I tried calling the hotel myself only to be told to call back in a half hour. Do not waste your money booking here. Stay far away from this place. This place is a complete scam. I've told all my friends, family, coworkers, and acquaintances to never book here.
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July 2023 by Kylie Faye Trowbridge-Dilts
My experience at Travelodge has been amazing!This hotel needs to have breakfast in the morning. Fruit at least. The pool is closed. The management at the frontWalkability: Everything is within close walking distance.Food & drinks: Applebees. McDonalds. Burger King. Ihop. Dominos. Sophias House of Pancakes.
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July 2023 by Sarah Rigg
Cons: broken toilet with wobbly commode, toilet water on the bathroom floor, no blanket, only sheets, on the bed.Pro: AC and TV work
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July 2023 by Carolyn R.
Absolutely appalling-filthy, Mattress on a board with no bed springs. Two flat pillows and only sheets on bed. Disgusting
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June 2023 by william cruz
Just what I needed!! A place to rest that's clean and affordable. Very quiet and have everything you need. A mini fridge, microwave and a TV. Would definitely return!Nearby activities: You have all the fast foods located near by with great places to see the fresh waters and parks.
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March 2023 by Ashley May
Do not stay here! They have bedbugs and roches. The rooms aren't clean, the outside is not clean they have two cats roaming the parking lot. The front desk person was rude and wouldn't listen about the issues even after showing pictures of the problem. Save yourself the money and time. My husband and I are still waiting/ fighting for our money back as we checked out an hour after we checked in.
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February 2023 by Gabby & Lori Nelson
New management, helped with everything we needed very understanding & helpful, nice guy" updated rms all coming along & looking nicely so far...
