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February 2024 by Debbie Schutt
After getting a quote from another shop, I called Pro Muffler and Brake Shop and I am so happy I did! Not only did they get me in immediately but they fixed my exhaust in less than an hour. Did I mention their price was 10% of my other quote!? Don't wait and don't bother with any other places. These guys are hands-down the place to go! Thanks, Brian and crew!!! ??
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February 2024 by Nick Russell
Great experience. Took my car in to see if they could get rust off my rotors. They removed all 4 rotors grinded them down to almost new. They did it for practicality nothing. I will be going back for future work.
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January 2024 by Tiffani Cobb
Went to Midas and was quoted $1250 to get my exhaust redone from the cat back to the muffler. Came 3 buildings down to Pro Muffler & Brake shop and was quoted $600 which is half the price. They are amazing people and they get the job done right and in a timely manner! Go check em out if you’re having any issues like me.
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January 2024 by Nzioki Mativo
Very pleased guys offering excellent services.
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January 2024 by Shamar Howard
They show me so much love. I’ve been having a car come to them a couple months ago. They never let me down. They always show me the right way in the right path for My vehicle
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January 2024 by Joseph Dick
GREAT service at a GREAT price go see Brian for your next auto repair!!
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January 2024 by Jim T
Believe the positive reviews! These folks got me right in, without an appointment, and addressed the issue with my vehicle’s exhaust. They resolved the issue so quickly that they refused payment! What business does that? They have earned my trust, respect, and business going forward. I would absolutely recommend them and will gladly and confidently refer others to them given the opportunity.
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January 2024 by Alvaro Ordoñez
Excellent people, very good service, all of very good quality, I highly recommend them ?
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January 2024 by Sandi andriamparany
I didn’t know what was wrong with my car so I went there for diagnostic! They found out what was wrong and got it fixed! Now my car never ran this good! Totally worth it
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November 2023 by Ted Mohr
These guys are awesome. They went above and beyond to get a car on the road by the next morning I’m locating the parts, hands-down one of the most honest car repair places I’ve seen in a while, Craig, customer, focus, and the guys in the actual shop doing the work seem very happy, thank you pro muffler team for your work!
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November 2023 by Tess Anderson
I was on my way home to Illinois for the holidays when my flex tube and exhaust pipe completely cracked and was dragging on the highway. I stopped in just to see if they could help me tie it up so I could get home and they immediately offered to completely fix it for me. They got it done in 20 minutes and gave me a very fair price. All of them were super nice and trusted people! Thank you!
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November 2023 by Kerri Hogarth
This place is fantastic! They’re very reasonably priced and have excellent service. When I was there, one of the customers was told her job would take 4-5 hours and as the guys who run the place told her that he said “if you don’t have someone who can pick you up, I’m happy to take you home until your car is ready.” He took her home and then got donuts for all of us in the lobby. That’s way above and beyond in my book.The only thing is they get busy as the day goes on, so either get there when they open or be willing to drop your car off. Totally worth the wait though!
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November 2023 by Melisa Schaub
Awesome customer service! Fair pricing. Brian went out of his way to accommodate me. I will give them my business again. Highly recommend Pro!
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October 2023 by M F.
I purchased a 2020 Nissan Murano this past June. A month later I hear the rear brakes squeaking when I reverse the car. I braked hard twice and noticed a metal-on-metal grinding sound from the front. Purchased the car with only 35k miles on it.Looked around my area and found Pro Muffler & Brake Shop. Read all the reviews and I was impressed. So I reached out through Yelp. Received a response within 1 hour or less. Talked with them and they told me to bring it in. Took the car in. Walked around the car checked out what was going on and then I set an appointment for the next week for a diagnostic. They took pictures and I agreed to move forward with replacing front and rear brake pads. Came with a warranty of 24k miles/or 24 mos. They offered the bundle deal which I thought was a great deal.Although I am a woman and show up by myself, I know a little bit about cars, and got a pretty good idea about the current market value of parts, labor, and tax, these guys gave an honest quote. Dropped off the car at 9 a.m. and they texted back at 12:30 p.m. that the car was ready. I will use them again and definitely will refer them to othersThank you for the great customer service. The car feels great! Response time is awesome .
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September 2023 by becky wehmer
Brian and the team at Pro Muffler, Benton Harbor have been so helpful! We’ve taken cars to them for repairs for years and always felt well taken care of. Currently car shopping, and they have checked out every car I’ve considered, found important details I never would have, and really helped me make good decisions. A+!Service: Auto engine diagnostic