Rent-A-Center provides a positive experience for customers renting appliances like refrigerators. Associates are described as extremely caring, helpful, understanding, and polite, often going above and beyond. They are an asset, providing fast solutions and making the process easy to work with. Customers report being very happy with the items selected for them, noting that delivery teams do an awesome job. Accounts are easily transferred between locations. The service makes families happy, and customers have had nothing but good dealings, enjoying friendly and helpful interactions.