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February 2024 by Johnta Ervin
Very terrible , tried to come in and get help the manager Shawn was very un professional , rude & disregarded me as if i was not a paying customer for 4 different lines i hope they change staff immediately kyrshaun helped me to the best of his abilities.
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January 2024 by Alexander H
Absolutely loved my time here wonderful group of people working there
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January 2024 by david Smithens
I went to get a phone and pay a bill a few days ago and kryshaun helped me out was a great help and has a great humor and vibe with his co-workers
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November 2023 by Arika Simmons
Truly HATE going to this store. Makes me just want to go with a different provider all together. They have piss poor customer service, I hate having to communicate with them, and they’re somehow NEVER on the same page as the over the phone customer care team. Just wasted an hour of my time, issue wasn’t resolved, and I have an headache. Literally have to go an hour away to Grand Rapids or South Bend just to get decent service and have what was promised over the phone executed. That’s ridiculous. They need to just close tf down.
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November 2023 by Peter Smith
This place just honestly fits all my needs. As soon as I walked in I instantly got a chub from the vibes of the store. 5/5 would go again
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October 2023 by Beth Wattles
The sales associate was rude I would have bought a new phone instead I'm going to Xfinity
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August 2023 by 林子惟（Kenny Lam）
I made a phone call to the shop, and I had a very bad experience with the consumer service on calls. The guy was rude and lazy, interrupting me when I am talking, asking me to call other phone number when they 100 percent have the ability to help me out.I mean why work at consumer service, went you have no interest interacting with consumer in a polite manner?Don’t recommend to go there nor call there.
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August 2023 by Tonya Eyerly
Very helpful. the Internet service is getting better too
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August 2023 by kenny lam
I made a phone call to the shop, and I had a very bad experience with the consumer service on calls. The guy was rude and lazy, interrupting me when I am talking, asking me to call other phone number when they 100 percent have the ability to help me out.I mean why work at consumer service, went you have no interest interacting with consumer in a polite manner?Don’t recommend to go there nor call there.
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August 2023 by jordan coleman
Very clean, very helpful, was open to help me with anything I needed would highly recommend
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June 2023 by ree g
Wow! excellent customer service. I came in for technical issues with my phone and they helped me quick and easy. Workers were great with attitude and good service. Best spot.
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May 2023 by kyree goudy
Wow! excellent customer service. I came in for technical issues with my phone and they helped me quick and easy. Workers were great with attitude and good service. Best spot.
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May 2023 by Stacie Johnson
Called in with a few questions and I was given all the answers that I needed. If I decide to trade in my phone I will absolutely make the trip to get good help.
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May 2023 by Anthony Martin
Absolutely unprofessional. Treated my father very poor, rude and disrespectful and disrespected him about being a veteran. Despicable location
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May 2023 by Ethan pulka
Absolutely rude and racist store! Was told by t mobile phone rep to trade in my old phone at a t mobile store.When I entered I could tell they did not want to deal with me. Instead of "welcome to to T mobile how can I help" I get "what brings you here".Was told that USPS does not go to that store after I was asked about a label ( didn't think I needed a label at the store). After I was handed a label and told there's nothing they could do.Called T mobile, they said I could go to the store since nothing is owed on my phone. And why back in and basically was blown off while on the phone with t mobile. Such a true experience I will not or suggest you go to this store.
