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September 2023 by Lloyd Hamilton
Rachel was very helpful in assisting me to resolve an issue that I was having with my laptop. Sehe was responsive and attending as she worked on fixing my device. The challenge I had, was I could not access the login page to enter my password, and she had to disconnect my battery and reconnect it, for my computer to reboot. I appreciate her help and expertise.
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August 2023 by Craig Gathright
Robert was awesome. This place treats it's customers right
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June 2023 by Jennifer Zerrenner
Freak accident with my new phone left me with a badly cracked screen and blank screening. Staci and Robert were both so helpful and knowledgeable. When facing an expensive repair for an already expensive phone, it was good to have people understanding my stress and get my phone looking great again. Will come back for any needs with phone repair, batteries, or lightbulbs!
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April 2023 by Joshua Eisbrenner
Service was above and beyond! Staci replaced my screen and battery on my IPhone, but I received so much more information about my device that I never knew! Staci is very talented, always happy to help, and great at explaining everything!I highly recommend their service!!
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April 2023 by Nunya Dambizness
Can't say enough good things about this store. Rachel, the employee who helped me was fantastic. Polite, knowledgeable, and professional. Knew her job, explained everything to me using words I could understand. So many of the electronic stores I've been to seem determined to prove they know more than I do. Truth is, they do or I wouldn't be coming to them for service. BatteriesPlus is different. I 100% recommend them. Ask for Rachel. She's terrific.
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April 2023 by Sandy Mann
Rachel at Batteries Plus in Benton Harbor is fantastic! Knowledgeable, courteous, friendly, respectful and patient. I needed a new battery installed. Issues with battery itself but Rachel was on top of it.
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January 2023 by Lisa Koepke
Excellent service! Rachel identified my screen protector problem and fixed it right away with very competent and friendly service. Bonus item she cleaned up the charging port. Highly recommend.
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September 2022 by Miguel Archibeque
Great friendly service. Just had a few mix-ups with communication
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June 2022 by rebecca durczak
I had my screen shattered on my iPad and had it replaced at a batteries plus in Florida. After returning home to Michigan I started having trouble with my apps not responding,so I went to a computer repair shop and they told me that there was a film on the screen that should have been removed and I should go back to a batteries plus and see if they would correct the issue. So I went to batteries plus in Benton Harbor, Mi. and they found the screen was plastic,when it should have been glass and yes there was a film on the plastic screen. Even though I didn’t have the receipt from the Florida store, they replaced the screen at no charge.I also had the battery replaced and they told me it was on sale at 50% off. My iPad is working great and I would highly recommend this Batteries Plus.
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July 2021 by Sobia singh
Cause it’s cool
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October 2020 by T mac
Manger very unprofessional! Rude! And ignorant!. I ordered 2 items an was told they came in 3 days later... when I show up I was told only 1 item came in. then the associate that ordered the items claimed he didn't know I asked for 2 items to be ordered. I ask the manager is there some type of discount because it seems to be a big mix up I was told one thing but the associate appeared to have Amnesia. She raised her voice, gave a very unpleasant attitude and showed aggressiveness. Instead of saying sir sorry for the inconvenience ect..... I will not be back. Advise you all to go else where to get your phone fixed...
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October 2020 by Ben Kunst
Repair work is fine. Appointments are a joke. Both times I went there they were not done within the appointment window.
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September 2019 by Kay Morrow
Great service. got my phone back in a couple of hours. Price
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June 2019 by Michael J Vanderploeg
Service on my broken iPhone screen was fast and courteous.
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May 2019 by Tim Roche
Replaced the broken charge port in my iPhone S within a matter of hours, shared an overall diagnostic of the phone and gave me 10% off!
