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January 2024 by Scottie Petrovski
When I needed help on the side of the highway with a flat tire. They came quick and Tom my tow truck driver was professional and took great care of me and they helped me get a new tire on my car when we got to the shop. Much appreciated!!! Thank you for your wonderful service!!
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January 2024 by Helen Sullivan
Can't say enough about the staff here. I had bought new ( used) tires and took them here to be mounted on my car.One of the tires I bought was bad and couldn't be used. They replaced it at no charge with one of their own tires in stock.Once again it pays to shop local. Community helps community.Thanks again and Merry Christmas and a Joyous New Year.
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November 2023 by Debbie Loftus
Wonderful, honest service! Nice employees. The engine light was flashing. They picked us up, took us to our hotel, replaced the spark plug, and told us what my husband already knows. It's not worth fixing the O rings on this 300,00 mile car. It is on its way out. Sad but extremely grateful ?
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November 2023 by Mike Price
Had a punchiered tire on a 8 hour trip home. Jason from Zielkes saved our day and was able to patch the tire on his day off. What a wonderful person 10/10 would recommend him and his services.
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October 2023 by Nico Cedzo
Broke down last night around 9pm and Jason of Zielkes got us back home from about 270 miles away. He was very respectful and understanding, I would highly recommend their services to anyone in the area looking for someone reliable and trust worthy. Thanks Again man.Services: Car towing
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September 2023 by Elizabeth Contri-Romer
On a Sunday we had to get towed from Benton Harbor, MI to Western Suburbs of Chicago. We had our F-150 long bed and a toy hauler/camper trailer. Devin and the owner were awesome. They were quick to get to us on the side of the road. After towing our truck and trailer to their shop and readjusting things we were on our way home in no time.Services: Car towing
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September 2023 by Theresa Gibson
Broke down on I 94, took the insurance company forever to contact a tow. Once they got the call, these guys were there in less than 10 minutes. Very grateful Tom/Tim was looking out for me and didn't take me where they told him to drop me off. He took my vehicle to a reputable shop and then dropped me off at a hotel. The insurance company would have had me stranded in an unsafe area. Driver could not have been friendlier nor more considerate and conscientious! A zillion stars recommendation?
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September 2023 by Michelle Green
My family and I got a flat on our way to MI from Chicago. We called the closest place and Jason at Ziekle towing absolutely saved the day! Not only was it 8pm on a Friday of a holiday weekend, but he was so helpful, seeing if he could repair the flat first. Ultimately we had to buy a new tire and Jason put it on and got us back on the road in fewer than 30 minutes!! Thank you, Jason:) we are teachers and saved up for this trip with our kids and you truly saved our trip :))Service: Tires
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September 2023 by Julie Smith
A few weeks ago I was involved in a horrible accident. Another car rear-ended me on 94 when I was driving to work. Spun me around into the guard rail I ended up in the ditch and hit two other cars. It was bad. The police, fire department and the ambulance showed up to help all of us. The ambulance took me to the hospital to get checked out I ended up getting a concussion from the accident. The police officer came to the hospital to talk to me, and she told me that Zielke Towing had my car. I called Zielke Towing the next day. I spoke to Lori who was very friendly, She transferred me to Cindy, Cindy explained everything to me for what I needed to get my stuff out of my car. I went to Zielkes that day to clean out my car. I have a lot of records and files in my car for work pretty much a rolling office. Cindy was quick and efficient with the paperwork. She called a driver to take me over to their yard to clean out my car. When I saw my car I was heartbroken this thing was destroyed I was so worried because it's been raining I figured everything was ruined in me car. It was covered with a tarp and everything was dry. After a little bit of time The owner of Zielke towing stopped by to check on his driver. He looked at everything I had in my car, he said how can I help you I didn't know what to say he had a couple ideas. He offered to take my wrecked car to my house so I could clean it out. That sounded like the best idea. He told the driver to load the car up and haul it to my house then he instructed the driver to stay and help me till the car was cleaned out. 2 hours later my car was empty. He loaded my car back up on the tow truck, then he gets a broom and shovel out and starts sweeping up my driveway from all the mud grass and glass that fell off my car. The driver said the owner Jason would have a fit if I left a mess behind. Two weeks later the insurance company started giving me a run around. They never picked my car up they said they were having a hard time with the towing company that towed my car. Called Zielkes again talked to Casey this time she listened to me for a few minutes, she decided to get Jason but he was busy so she said she would have him call me. Jason called me back and he really didn't have any answers at that time. So he said he would look into it. 30 minutes later he called me back. The insurance company never called them. She he called my insurance agent next thing I know the insurance company is calling me and apologizing that they dropped the ball on my car. If you want to feel like you have a big brother that looks out for you call Zielke Towing. Jason is a real stand up guy and looks out for his customers
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August 2023 by Vitoon Janju
Our load shifted. They went to work and have it back up better then before. Fast and reliable service!
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August 2023 by naima binali
Amazing place! We had a problem with our tire and they fixed it right away without an appointment. Definitely place to take your car. Amazing people work here with good heart.
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August 2023 by Patrice S.
UPDATE FROM LAST REVIEW! The owner reached out to me IMMEDIATELY apologized for any misunderstanding picked my car up from my house in CHICAGO Put a brand new pump on for me with no problems. No shop I know has ever that type of guarantee that's what you call Amazing customer service. Thank you I am forever grateful
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July 2023 by Michael Carr
Outstanding service all around! Visiting the area and needed a tow and a new tire. They were listed by USAA, which is a high bar to start with. The customer service on the phone was impeccable and the efficiency of the repair was over the top. The tow truck driver was very helpful and extremely professional (didn’t get his name, but ex-Marine), which I appreciated and has not always been the case with other tow companies I have interacted with. Wish they had a location in the Chicago suburbs.Services: Tires
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July 2023 by Natasha Duncan
***HANDS DOWN BEST PLACE***On a 6 hour treck back home, and our tire completely blew out. While struggling to install our spare on the side of the highway, we googled tire places and found this absolute gem.We called and were greeted by a LIVE person who informed us that they had used and new tires. Dirty and exhausted, we hobbled our car to their establishment (luckily ten minutes away) and were greeted by a lovely woman who not only invited us into the air conditioning, but offered us water (seeing the poor state we were in).She went over our options, and due to our tire being an odd one (which places don't usually even have on hand) we ended up buying a new one.Jason came out of the shop and immediately got to work. He went absolutely above and beyond to make sure everything was done properly and safe for us to be on our way.These people made an absolutely terrible situation exponentially better. Don't even think about going elsewhere. These people are pros and down to earth human beings. 10/10.I wish we had such caring, capable service providers in our town.Huge thank you to you guys!
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July 2023 by Debbie B.
Johnny on the spot service!!We were in a pickle and from out of town. Try frantic!!We did not have to wait long and as soon as we arrived the owner was so WONDERFUL!!She was so funny and so nice to talk to ? BIG HUGS ❤️Very friendly, down to earth prices and the BEST service around!!If you live in the area you should put their number in your contacts!!Best people!! Garage guys are very nice as well ?Thank you!!!!
