“Was frustrated i had a minor problem with a new dehumidifier. Had a call back within the hour. I was in first thing the next day. Problem solved in 15 minutes. They were outside and helped unload and load without asking. There not just in business, they mean Business!”
“I've been coming to the store since I was 6 years old when it was called John R Lumber, the store employees are very knowledgeable an extremely helpful with anything I need great place to shop”
“I had a 2005 Honda F4 600 with a broke half. Key, gas cap. You Tube cazzy fixes a joke. Went to Frentz. Even catching 10 closing time cut 2 keys from my blanks, and both work perfectly.”
“I'm reminded once or twice each year how much I appreciate Tradesman Fasteners & Tool. I've been a customer since the late 90's and they always deliver 5 star service, even when my order was only $5. I'm so happy they area still doing the good work in 2026!”
“Moved to Redford a couple of years ago and while I knew where my local “Ace Hardware” was located, and it was convenient to home, the incompetencies of everyone at that store drove me nuts. Luckily I found Township True Value and after only 1 visit it is clear that everyone is experienced and helpful!!! Can’t wait for my next home improvement project”
“Few places you can go to that you feel like you're you're at a straight up family Ryan place where everybody cares. They're always willing to help my go-to for sure”
“I was referred to this Ace by the old parts store. When I entered I was immediately greeted with someone asking if I needed help (I did!). They found the part I was looking for and I brought her home and fixed my ego trimmer! Very nice people there, and very knowledgeable!”
“Customer service was pretty good. One of the three things I went in for was in stock. The other two odd-ball things were not in stock but they looked them up and offered to order them for me.”
“Frequent shopper at this store. Staff is super nice and helpful, the store is clean and organized, and items are rarely out of stock. The days of harbor freight tools being cheaply made and breaking after one use are over. The low prices are here to stay.”
“Super grateful for consistently excellent customer service at this Ace Hardware location. Yesterday, Ellington's personalized service made all the difference with the purchases I made. Kudos to mastering the customer service experience!”
“They cut screws to size and check to see that the nut threads! Not exactly a hardware store which is a shame since Frentz is closing. Quite a few options though. The stinky chemical fragrance smell has gone down some thankfully. Always get good service. Tend to find the odd things I need. A tiny bit more expensive but a lot less stressful so it's worth it. I really wish they carried more oddball supplies. Bird seed and puzzles are some of the weird things I've bought here lol.”
“I've shopped here for over 20 yrs & never been steered wrong or gotten bad advice. Good People Work Here. I will continue to shop here for the next 20 yrs. Also found out this morning that they now have Scooter McGavin working there. Turns out Scooter is also very knowledgeable and has great advice ! ! ! ;)”
“We found everything that we went in there to get. The store is well supplied, the staff is knowledgeable whatever questions I had. There was one or two people to give me answers to. That is very refreshing especially today in some hardware stores The employees don't know what's in the store.”
“These guys are great! Helped a novice like me get all everything I needed to do an expert installation. Teamwork behind the counter and pro advice that you’re not going to get at a big box store.”
“Dale was incredibly helpful during my experience at Ace. He approached me and asked if I needed anything. He got my trellis and helped get AC Pro canned air conditioning. I also picked up some local Michigan honey.”
“I cheated by shopping the store online before arriving, but with the website telling you which aisle the specific item was in, picking them up was easy. Staff was friendly and store is well organized, so items would be reasonably easy to find even without the advance scouting.”
“This store is the ONLY place to get smaller key duplicates trust me I tried everywhere even ace hardware, Home Depot and Lowe’s. They only have standard house door keys sizes. A&G has almost every size. Plus there’s a nice doggie to help you pick out all other hardware store items.”
“Neighborhood hardware that has mostly everything you need. This is my go to spot when I need to buy screws bolts grass seed plumbing parts and more. Employees are pleasant and I knowledgeable.”
“I started shopping here a number of months ago. They are well stocked with a variety of items - and they seem to always have what I need. More/most importantly, their staff is consistently helpful. The quality of what they sell + the quality of their staff = a great place to patronize!”
“I’ve been shopping at this plumbing store for a while, and I can’t say enough good things about it! The employees are always helpful and knowledgeable, making every visit a great experience. Their prices are fair, and I can always find exactly what I need—no matter how specific the part or tool is. It’s become my go-to place for all plumbing supplies. Highly recommend!”
“So thankful for this store!! After the Utica store would not help my dad and I, we drove to Madison Heights. Completely different response and so thankful for their help!”
“I got everything done with ease, they even delivered all the materials to my house. I had no hassle and the sales rep was very helpful and insightful and made the process of picking the correct materials for the job that much easier. Will be returning for future projects 👍”
“Responsive and so helpful in navigating the world of door openers. Never knew there were way too many options and choices. Their online assistance was quick, professional and knowledgeable.”
“Originally came across Woodward Throwbacks from seeing the work they do on Instagram for interior design, which led me to discovering they will make custom tables. Worked with Bo in the store to come up with a better idea of what I was looking for. From start to finish everyone I worked with was fantastic. The table came out beautifully and I cannot wait to host dinner parties! The store alone is worth a visit!”
“This is the BEST HARDWARE around. They have a staff of really smart, kind employees. They still repair screens and small engines. Its very cozy and retro. Next time you need tools, or paint, or even a key made, stop by.”
“This is my go-to hardware store. They're always ready to answer any questions I might have about a new project I'm working on. Give me advice, point me in the right directions, and generally help make my life as a homeowner so much easier and less stressful lol. They're totally about community and it shows. Please check them out. You'll be glad you did.”
“The guys went above and beyond to help me out. Very much appreciated. Hartsig is now my go-to for plumbing supplies. Do yourself a favor, skip the big box stores and shop local.”
“Stopped by Ace Hardware this evening and had a really great experience. Brian was extremely helpful from the moment I walked in. I came in trying to figure out an issue with a piece of furniture that I couldn't get to easily open and close, and he was genuinely determined to help me diagnose what was going on. He didn’t just point me in a direction, he walked me through the problem and then showed me exactly what I needed to buy to fix it. What really stood out was his patience and kindness. You can tell he actually cares about helping customers get things right, not just making a quick sale. On top of that, he also took the time to help my wife figure out how to properly attach her PVC pipes to the wall. He walked her through options and made sure she felt confident about what to do next. Really appreciate the level of service, it made what could have been a frustrating trip actually enjoyable. Definitely coming back.”
“I needed a pane window on a storm door refrained. They told me it would be finished the next day. They called me about an hour later to tell me it was already done. They over-delivered and I highly recommend them.”
“I have been shopping here since the 80's! Specialty bits, power tools, hand tools. This place is great! Need 1 drill bit or 1 socket? You can get most things in combo packs or buy single items! You won't believe the prices! Check them out .. you'll thank me!”
Lowe's is giving its loyalty program a makeover to better serve small and mid-sized professional contractors. The home improvement retailer has changed its MVPs Pro Rewards & Partnership Program into the new MyLowe's Pro Rewards. The updated program aims to make life easier for professionals while offering more benefits from their first purchase.
Ace Hardware is reimagining itself with a new store concept. The home improvement retailer plans to invest over $1 billion in the next five years to roll out "Elevate Ace" across new and existing locations. The revamped stores will feature brand showrooms, expanded product lines, and enhanced customer service. Some locations will even boast outdoor spaces with live plant displays. Ace gave retailers a sneak peek at the concept during its recent Chicago convention. While a few stores will debut the new look later this year, the full rollout begins in January.
Ace Hardware is hammering out an impressive growth story. The retailer-owned cooperative is celebrating its 100th anniversary with a bang, reaching 5,000 U.S. stores and planning to open 200 new locations in 2024. The company hit a milestone when it opened its 100th new store this year in Henderson, Nevada. Another newcomer, Fixit Ace Hardware in Roswell, Georgia, became the 5,000th domestic Ace store.
In the latest move of its growth plan, leading paint maker Dunn-Edwards just opened 17 new retail locations throughout Northern California. This expansion of physical stores boosts the company's footprint in the region by over 50%.
The expansion caps an exciting time for the nearly 100-year-old company. With its 100th anniversary in 2025, Dunn-Edwards is strengthening its market position through planned growth focused on better serving pros, homeowners and employees.