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November 2023 by Tony Gallucci
Jim and the folks at HDW are helpful, friendly and great to work with!
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October 2023 by Julianne Smith
Great service recently on our garage door repair. I would highly recommend them! Our serviceman went above and beyond by noticing our other door needed some help too and made sure we were completely operational, thank you for looking out for your customer!
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August 2023 by terry sitto
Great place for you door's window ask for Savanna tell her I sent you . I promise she will take great care of you you won't be disappointed.
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July 2023 by Sarah Hoffman
Saved us so much money after calling another company first for an estimate. Make this company your first call and chances are you won’t need to make another! They were helpful, courteous, and honest. I’m very happy with their work.
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June 2023 by Sharon C.
We hired Home Door Window of Berkley for a new garage door. Sales Rep was pro active and accurate. Mid winter in Royal Oak. It took 2 months, and we had to park outside in Michigan winter. Long wait time. Door is everything promised. Installation not great. They had to return to correct install as large gaps. They hire out installers. Still have gaps on top. Installer said he would return. He has not. I emailed company and owners daughter. Neither replied.Also purchased a front storm door. Door is excellent product. Installation not great. I told owner. She did not seem to care.
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April 2023 by Milaine Grossbard
Working with Home and door was a very good experience. We came to showroom and was guided within our budget and needs by Savannah. She then followed up and sent her worker to our home to measure door and make sure we were utilizing the space properly. She then wrote up a contract within our budget and the door was ordered. As soon as it was custom made and arrived back at home and door they called and scheduled an install which was only 10 day wait. The installer was super nice and I just love my new front door. It was made wheelchair accessible as per our goal. And I couldn’t be happier.
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October 2022 by R Sheppard
All garage door repairs to older door and a replacement garage door with opener were all done with proficiency and excellency.
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July 2022 by Jared Whetstone
Went to pick up a part here, took all of 10 minutes and they showed me how to install it properly on a demo model. Knowledgeable and friendly staff.
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June 2022 by Brady Christensen
Tried to use home and door to have an interior French door installed for my office in Feb of 22. Todd no called no showed the first appointment then rescheduled to the following week when I called their office about it.When Todd came out he seemed like a nice enough guy. Took measurements and said what I was looking for was custom but would not be a problem.After waiting nearly a month for a quote, the darn thing was wrong.I called the office (savannah) to have them fix it and they told me they would have to go back to the manufacturer for a quote.I periodically called over the next month for an update and they would just say "maybe next week".They never reached back out with a corrected quote. My guess is that it was just work they didn't want to do and they didn't want to say so.
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April 2022 by James Buck
Just had my front door replaced. Excellent workmanship. 2 guys removed my old door and install the replacement in less than 2 hours. Mitre corners perfect. Weather seals are tight, will be nice in winter. Cleaned up everything I'm very happy. I've been in Remodeling for 40 years till I retired, so I know what to look for and know how to respect a installer's work. One more note, after comparing companies Berkely Door and Window had the best price and the best customer service from day one. I advise you to check them out.
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March 2022 by Bev Galea
We recently had a glass panel installed in our French doors by Jed and his assistant. They were on time and professional. Would definitely use them again.
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December 2021 by Pier Davis
I called to place a $20,000+ window order and asked beforehand if their service radius area included Detroit, I was told it did. Once I gave the woman my address she put me on hold to check the map and then came back and said she was mistaken and that they don’t service my neighborhood. It seems to me this decision was based off glancing at an outdated photo and some good old-fashioned prejudice. This is modern day redlining.
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November 2021 by Victoria M.
Our 70's home was well overdue for new interior doors and closets. We wanted a company who knew interior doors since our doors are all different sizes. Not having a new build meant these doors all needed to be custom. I found Home Door and Window Products online. We were provided a book on different types of doors and options. Also they told us the pricey options versus more economical, so I appreciated that. The biggest issues I had was the time it took for our doors to get installed. We ordered our doors/closets in July 2020 and they were not installed until December 2020. Covid screwed up most of that but we had to check-in to see where the process was for the doors - more communication from the company would've helped the wait. They also wanted to wait to install our doors/closets because one of our doors was really behind. We told them to just install everything they have and to not wait anymore. The install day went great - the installers were friendly, fast, and tidy. They also installed our new door knobs and closet handles. One other issue I had was that the interior doors/closets came primed but not painted (and there was no option for them to paint the doors). The doors were a little banged up here and there and had some spots on it. Such a pain to then go find a painter to paint all the doors. The doors are all hung and painted (thanks to a different company) and look awesome - we get so many compliments on them but it was quite the journey.
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November 2021 by Mary Lennox
Excellent salesman, Jim very helpful and answered all our questions, Savannah does the scheduling and sending invoices thorough and accommodating. The guys who installed are fabulous did a great job installing. The product the garage door is the best quality product. I would highly recommend shopping here!
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September 2021 by Jeff A.
I can't give them a horrible rating because they never actually did any work for us. However, their customer service on scheduling an appointment was atrocious. They would not work with my schedule at all. After I gave them 4 different dates and times that I was available, they inform me that they can only come out in the mornings, on weekdays, several weeks out. I had no problem getting 2 other companies to quote during my a timeframe, so I cut them from the quote process. Hope the sales team is not on commission, because they are throwing away money.
