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December 2023 by Shardae Jones-Chambers
This credit union used to be good within the past couple of years & as of recently my husband & I have experienced huge inconvenience with trying to use our debit cards to make large purchases due to poor customer service. They offer no after-hours customer service support from Honor Credit Union and the 3rd party loss/stolen cards division is a joke.
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December 2023 by Bonnie Samples
Always friendly and helpful both in person and on the phone. They meet all my banking needs.
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November 2023 by Anthony Lafleur
The staff was awesome. They walked me through how I kept taking my account into overdraft and how to fix it so it won't happen again. And some free coffee in the lobby. Just can't beat that.
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September 2023 by Sandi Martillan
We were recently put in a position where we had to move from our rental and decided to purchase our first home rather than rent another…I immediately contacted Lisa Wyatt as I was familiar with her in the past. She was the branch manager in Paw Paw and helped me refinance my vehicle loan in addition to consolidating some credit card debt. She went above and beyond with that so when I heard she was working with mortgages I knew I would want to work with her again. Let me tell you…if there is anyone who works harder for a client it’s her. She made the process seamless. She always stayed on top of the application process and talked us through it all. She is very personable too so it doesn’t feel like a business deal. Lisa has a way of making you feel like you are apart of her family. I highly recommend Honor Credit Union for all your mortgage loan needs. Everyone I have spoke to in regards to our process has been amazing. We closed on our home yesterday and we started this process on July 11th. Thank you Lisa and everyone at Honor for helping us secure our future.
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July 2023 by Douglas Janssen
I find the tellers and bankers to be friendly and helpful.
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May 2023 by Joseph Barron
10 years ago, I joined honor cu. For 10 years I’ve been impressed with their transparency and hometown feel. I’m impressed at their ability to maintain the same feel, and customer service at each branch I visit. It’s been fun, and I can’t wait for another 10 years!
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January 2023 by Jason Mackey
I finance a vehicle through them and due to incompetence and incorrect credit reporting destroyed my credit score i worked 3 years to build 10/10 dont recommend this bank. Edit: they reached out told me itll take a month to report on my credit.. update they dont keep up on their system they dont report correctly so if you want a messed up credit score false reports and get stuck with them this is the place for you
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December 2022 by julia olson
I just moved across country and it’s taken me a minute to get back on my feet I asked them to give me till the 20th to fix my account less then 2 weeks and instead of giving me the chance they threw my account into collecting .it’s my child’s first Christmas and I’m trying to make a lot happen I explains my situation asked them about my options and they told me I didn’t have any don’t go through honors they don’t care and they won’t help you . Their customer service sucks and they don’t care about the customers ..
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November 2022 by Erin Beaty
Honor credit union has been absolutely wonderful. My car was totalled and had to deal with nothing but nightmares from my insurance company. Andrew helped make the entire process of paying off my old loan, taking a new one, and working with me on the gap policy and the issues of insurance payment timing so smooth and I never had to worry. He had my back through the entire process and was very communicative. I cannot recommend Honor highly enough, and if you are looking for a new bank to use or to refinance anything don't look any further. Use Honor because you will not regret it!
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November 2022 by Kory Martin
In 10 years at honor, I have not had one small inconvenience. The call center is extremely helpful, and plenty of team members have made banking with honor a great experience! Looking forward to many more years. Thank you guys!
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November 2022 by John Hay
Awful bank. Handling my uncle's estate they are the only ones who give me problems. Continual b.s. Don't let them have your money.
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October 2022 by Jan McAlpine
Extremely happy with the Berrien Springs branch. Have helped me through several problems and service is always superb.
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September 2022 by Brittney Rahmy
We generally bank with a different credit union, but Honor had the best mortgage rate so we decided to give them a try. Should have stayed with our current credit union.EIGHT DAYS before we're supposed to drive 9 hours away and close on our new home, we're being told that Honor is not able to do the loan. We are left high and dry, we'll be in a hotel at least a week while a different lender completes what Honor can't, and Honor says giving an appraisal release (because we paid for it) is all they're accountable for.I understand that we didn't book and end up paying closing costs to Honor, but please don't patronize us by acting like you didn't just waste WEEKS of our time and put our whole home buying contract in jeopardy by pulling funding this close to close.We will not be recommending Honor to anyone.
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August 2022 by Robert Fowler
I wouldn’t recommend anyone to do business with the bank or there insurance company they don’t care about they company they only want your money. Their not out to help anyone but themselves I have many time try for a loan from them I even deposit over 45,000 in that bank and they still won’t help me I tried to get a auto loan was denied went to a different bank was approved at the other bank with no problem , tried for a person loan to get thing off my credit report was denied but they’ll take my money . If a bank or credit union is about helping people they help I had had a secure credit card with them for over a year I use to pay my bills I pay it on time everytime .people especially the time like right having problem keeping up with bills with the price of things going up people that work here are nice but the credit union it self isn’t good starting to think it was a mistake doing business here
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June 2022 by Sarah P.
They are always professional, courteous, and treat you well . I am glad I became a member of Honor Credit Union.
